Right in that case the latest version of PowerTools is able to read the
backup tape and get the priv.edb file directly from the Online Backup. Note
I wrote online backup not offline backup. I don't know how this works as
well use Netbackup but that is the way it is supposed to work, if not then
call Ontrack support. You are never going to be able to backup the priv.edb
unless you stop the information store which is not a good idea. If it can't
read the tape directly then you would need to do an online restore to a
separate server where the priv.edb will be located and you can then use
PowerTools to access it. We have evaluated PowerTools and were not overly
impressed it couldn't read priv.edb files if the database had been under
load and created lots of transaction logs. I believe a newer version
currently in beta and to be released in September may work better.

Paul

-----Original Message-----
From: Paul kondilys [mailto:[EMAIL PROTECTED]
Sent: 30 July 2003 17:39
To: Exchange Discussions
Subject: RE: Auto Accept Utility stopped working


Bingo,

That's the one...

We were tryin to back-up the PRIV.EDB for easier access by the utility.
But, we were sure that you can't directly back-up the PRIV.EDB.  Just trying
to quell an argument with one my guys, and needed to make sure that you
weren't able to backup the PRIV.EDB without stopping the services.

Thanks
Paul

-----Original Message-----
From: Bendall, Paul [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, July 30, 2003 12:39 PM
To: Exchange Discussions
Subject: RE: Auto Accept Utility stopped working

That is not possible you can't do a file backup of the databases files they
are locked open unless you stop the IS. What app are you trying to use to
read the edb files is it Ontrack's Power Tools?

Regards,

Paul

-----Original Message-----
From: Paul kondilys [mailto:[EMAIL PROTECTED]
Sent: 30 July 2003 17:30
To: Exchange Discussions
Subject: RE: Auto Accept Utility stopped working


We are ticking off the option for the Information Store, but have now
modified the job to backup the PRIV.EDB as well.  Only reason we're doing
this is because we would like to have the actual PRIV.EDB in a backup media
for access by one of our 3rd party applications that can access the
PRIV.EDB, and extract mailboxes or actual messages.

Paul

-----Original Message-----
From: Atkinson, Daniel [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, July 30, 2003 12:22 PM
To: Exchange Discussions
Subject: RE: Auto Accept Utility stopped working

No, you don't have to stop the services.

Please clarify how you are using veritas; i.e. are you looking on the
relevant drive and ticking priv.edb as a file to backup? If so, this won't
work, you need to tick 'Microsoft Exchange Information Store' in the veritas
directory tree. If this doesn't appear then your exchange agent isn't
installed properly.

> -----Original Message-----
> From: Paul kondilys [mailto:[EMAIL PROTECTED] 
> Sent: 30 July 2003 17:16
> To: Exchange Discussions
> Subject: RE: Auto Accept Utility stopped working
> 
> 
> Well, actually we are running veritas with the exchange 
> agent, only thing is that the PRIV.EDB file is skipped.  I 
> thought that in order to backup the PRIV.EDB file you have to 
> stop the exchange services?
> 
> Any ideas?
> Paul
> 
> -----Original Message-----
> From: Ed Crowley [mailto:[EMAIL PROTECTED] 
> Sent: Wednesday, July 30, 2003 12:17 PM
> To: Exchange Discussions
> Subject: RE: Auto Accept Utility stopped working
> 
> Oh, the backup won't cause any problems.  Not that it would 
> be of any use...
> 
> 
> Ed Crowley MCSE+Internet MVP
> Freelance E-Mail Philosopher
> Protecting the world from PSTs and Bricked Backups!T
> 
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Ben Winzenz
> Sent: Wednesday, July 30, 2003 9:14 AM
> To: Exchange Discussions
> Subject: RE: Auto Accept Utility stopped working
> 
> It is quite possible to do a backup of Exchange 5.5 WITHOUT 
> stopping the services.  You either use NTBackup, or use a 3rd 
> party backup utility with an Exchange Agent.  If you decide 
> to not use either of those 2 methods, you sure as heck better 
> stop the Exchange services first, otherwise you will be 
> attempting to back up an open database file as a flat file.  
> Not good! 
> 
> 
> Ben Winzenz
> Network Engineer
> Gardner & White
> (317) 581-1580 ext 418
> 
> 
> -----Original Message-----
> From: Paul kondilys [mailto:[EMAIL PROTECTED] Posted 
> At: Wednesday, July 30, 2003 7:35 AM Posted To: Exchange (Swynk)
> Conversation: Auto Accept Utility stopped working
> Subject: RE: Auto Accept Utility stopped working
> 
> 
> Hello All,
> 
> First, wanted to say that you guys have always been a great 
> help in the past.  I have a simple, but probably dumb 
> question.  I need some ammo though before I get back to one 
> of my employees about what he's doing. Can someone just 
> verify what I'm saying....... It is not possible to back-up 
> the PRIV.EDB files on Exchange 5.5 unless you stop the 
> Exchange services right?  One of my guys is trying to run a 
> veritas backup that includes the PRIV.EDB file, and the file 
> is skipped during the back-up operation.  I advised him as to 
> why it does this, and how to correctly do it.  He still 
> swears that it's veritas software screwing up...
> 
> Any help would be great,
> 
> Thanks
> Paul
> 
> -----Original Message-----
> From: Sargent, Rob [mailto:[EMAIL PROTECTED]
> Sent: Monday, June 30, 2003 1:53 PM
> To: Exchange Discussions
> Subject: RE: Auto Accept Utility stopped working
> 
> (FYI the mailbox needs Owner rights.)  So if the EventConfig 
> permissions are set, reinstall the AutoAccept script on the 
> mailbox and you should be able
> to test it immediately.   If that doesn't work, try stopping and
> starting
> the Event service again and retest.   
> 
> -----Original Message-----
> From: Mitchell Mike [mailto:[EMAIL PROTECTED]
> Sent: Monday, June 30, 2003 1:42 PM
> To: Exchange Discussions
> Subject: RE: Auto Accept Utility stopped working
> 
> 
> Rob,
> 
> I found it and set the permissions.  I suppose it takes time 
> to synch it up..
> 
> Mike
> 
> -----Original Message-----
> From: Mitchell Mike [mailto:[EMAIL PROTECTED]
> Sent: Monday, June 30, 2003 12:29 PM
> To: Exchange Discussions
> Subject: RE: Auto Accept Utility stopped working
> 
> 
> Rob
> 
> I am fairly new at AutoAccept utilities... Where do I look 
> for the EventConfig folder?  Sorry.
> 
> Mike
> 
> -----Original Message-----
> From: Sargent, Rob [mailto:[EMAIL PROTECTED] 
> Sent: Monday, June 30, 2003 12:26 PM
> To: Exchange Discussions
> Subject: RE: Auto Accept Utility stopped working
> 
> 
> Hi Mike.   Have you set up the client permissions for the 
> mailbox in the
> EventConfig folder?   I've forgotten to do that on occasion.    And I
> think
> I learned the hard way that if this step was missed, you need 
> to uninstall the Autoaccept script again, set up the 
> EventConfig settings, then reinstall the script.
> 
> Rob Sargent
> 
> -----Original Message-----
> From: Mitchell Mike [mailto:[EMAIL PROTECTED]
> Sent: Monday, June 30, 2003 12:57 PM
> To: Exchange Discussions
> Subject: RE: Auto Accept Utility stopped working
> 
> 
> Ed,
> 
> Thanks.  I thought that was the case, so I deleted the 
> AutoAccept folder on the resource. I then ran the AutoAccept 
> utility script on that new resource. I checked the event 
> Service and it was running.  Nothing happened.
> 
> I then stopped and started the service again.  To no avail.  
> Nothing happens.  Help!!!!
> 
> Thanks... Ed, you are the best, or so they say!!!
> 
> -----Original Message-----
> From: Ed Crowley [mailto:[EMAIL PROTECTED] 
> Sent: Sunday, June 29, 2003 12:35 PM
> To: Exchange Discussions
> Subject: RE: Auto Accept Utility stopped working
> 
> 
> A script does not move with a mailbox.  You must reinstall 
> the script on the new server and ensure that the Event 
> Service is running.
> 
> Ed Crowley MCSE+Internet MVP
> Freelance E-Mail Philosopher
> Protecting the world from PSTs and Bricked Backups!T
> 
> 
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Mitchell Mike
> Sent: Sunday, June 29, 2003 6:16 AM
> To: Exchange Discussions
> Subject: Auto Accept Utility stopped working
> 
> 
> Good morning,
> 
> Outlook 98 Exchange 5.5 SP4   
> 
> I moved server of my resource mailboxes for one server to 
> another.  Once I did this my Auto Accept script stopped 
> working.  I ran the Auto Accept script on these resources 
> again, and again no auto accepting? What am I doing wrong?
> 
> Thanks,
> 
> 
> Mike Mitchell
> Systems email Administrator
> Alverno Information Services
> * [EMAIL PROTECTED]
> *:(317) 783-9341 EXT. 6211
> 
> "Life is not measured by the number of breaths we take but by 
> the moments that take our breath away."
> 
> 
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