Thanks Tony.

I tried getting the whitepaper to this article yesterday.....the page was unavilable 
and still is.  Do you have a copy?

Thanks for the direction.

Samantha

-----Original Message-----
From: Tony Hlabse [mailto:[EMAIL PROTECTED]
Sent: Wednesday, August 13, 2003 9:00 AM
To: Exchange Discussions
Subject: Re: Help! Accounts not able to log in via OWA


Amazing what you find if you search on MS's site "troublshooting owa 2000"


http://support.microsoft.com/default.aspx?scid=kb;en-us;326303


From: "Bridges, Samantha" <[EMAIL PROTECTED]>
Reply-To: "Exchange Discussions" <[EMAIL PROTECTED]>
To: "Exchange Discussions" <[EMAIL PROTECTED]>
Subject: Help!  Accounts not able to log in via OWA
Date: Wed, 13 Aug 2003 08:57:32 -0400

Hello All.

Some accounts are unable to logon via OWA.  Just keeps coming back with the 
logon window.  It has to be a permissions problems somewhere, but where????

I changed the permissions on the x:\program files\exchsrvr folder to Read & 
execute, List and Read for Authenticated users.  I stopped/restarted IIS and 
restarted all Exchange services.

Still having problems with some accounts.....

Please, any ideas....where else can I look.

Also, in AD Users and Computers I noticed that under the Account Tab for a 
user, the User Logon Name box does not contain a username.  Does this have 
anything to do with it?


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