Ok, you got me...  I am the bad user who crashes OWA when I access my own
inbox, and I am running a beta (build 5329) of Outlook 2003.

Is there a fix?

(did I mention before that Andy David is God Like??)

 

-----Original Message-----
From: Andy David [mailto:[EMAIL PROTECTED] 
Sent: Friday, August 29, 2003 2:40 PM
To: Exchange Discussions
Subject: RE: OWA just quit after years of running - error 'ASP 0115'

Anyone using Outlook 2003? 


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Alverson, Tom
Sent: Friday, August 29, 2003 12:31 PM
To: Exchange Discussions
Subject: RE: OWA just quit after years of running - error 'ASP 0115'


One other thing -- I have the "phonelist" web page set up on the server that
uses CDO to present a web page view of the exchange server GAL along with
pictures and this is working just fine (until inetinfo is crashed by the OWA
code)

Tom 

-----Original Message-----
From: Finch Brett [mailto:[EMAIL PROTECTED]
Sent: Friday, August 29, 2003 12:03 PM
To: Exchange Discussions
Subject: RE: OWA just quit after years of running - error 'ASP 0115'

 Try stopping IIS web services and deleting all the files in
"exchsrvr\webtemp".

-----Original Message-----
From: Alverson, Tom [mailto:[EMAIL PROTECTED]
Sent: Friday, August 29, 2003 09:55
To: Exchange Discussions
Subject: OWA just quit after years of running - error 'ASP 0115'


Our OWA server for exchange 5.5 sp4 is running on an NT4 box separate from
our exchange servers.   The old exchange server is running nt4sp6a and
exchange 5.5 sp4.  The new exchange server (that all the mailboxes are now
on) is on windows 2000 sp3 and exchange 5.5 sp4.

A user just told me today that OWA quit working 2 days ago.  I tried it
today and just got a blank screen (no web page ever loaded).  I rebooted the
server and it worked briefly but soon will fail with an "ASP 0115" error.
For example, after rebooting, I try to log in and get the name & PW prompt,
and then see my inbox OK, but when I click on a message I usually get the
following error:

error 'ASP 0115' 
Unexpected error 

/exchange/USA/root.asp 

A trappable error occurred in an external object. The script cannot continue
running. 

I looked at the knowledgebase article and there are a whole bunch of things
to check, but this server has been running fine for years and has never had
this problem.  No changes were made recently and the even log is clean over
the last 3 days except for after I rebooted it and I get the ASP error, it
logs Event ID 5:

Error: File /exchange/USA/root.asp  Unexpected error

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

I also see a new W3SVC error with event ID 105 that says:

The server was unable to register the administration tool discovery
information.  The administration tool may not be able to see this server.
The data is the error code.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp

I have no idea what this one means or if it is related.

Has anyone seen this type of error or have any suggestions on what to try
first?  I am thinking of re-applying exchange SP4 on the OWA machine as I
can reboot that at any time (especially since it is not working very well).
I also noticed that after reboot the WWW publishing service is not always
started and I have to manually start it (it is set to automatic).  

Tom


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