I vote that it's Groupshield, and suggest he try exmerging the message out before heading off to the smtp banner changing seminar at MEC.
-Peter -----Original Message----- From: Martin Blackstone [mailto:[EMAIL PROTECTED] Sent: Thursday, September 04, 2003 14:41 To: Exchange Discussions Subject: RE: Problem deleting e-mails Did we ever get an answer on what AV product it was? -----Original Message----- From: Blunt, James H (Jim) [mailto:[EMAIL PROTECTED] Sent: Thursday, September 04, 2003 2:41 PM To: Exchange Discussions Subject: RE: Problem deleting e-mails Any one of these get you going in the right direction? (I am betting it's this first one) http://support.microsoft.com/default.aspx?scid=kb;en-us;817886 817886 - Error Message: Some Items Could Not Be Deleted. They Were Either Moved or Already Deleted, or Access Was Denied. I get this error all the time, when trying to select and delete more than 3,500-4,000 messages at a time...don't care what MS says, shift+delete doesn't work either. The only thing that works is to reselect a smaller number of items. This error doesn't just affect OL2003 either...I've gotten it and seen users get it since OL97. http://support.microsoft.com/default.aspx?scid=kb;en-us;195863 195863 - OL2000: (CW) ErrMsg: The Item Could Not Be Deleted http://support.microsoft.com/default.aspx?scid=kb;en-us;326396 326396 - XADM: Cannot Delete or Move Messages in Messaging Client http://support.microsoft.com/default.aspx?scid=kb;en-us;325445 325445 - XADM: You Cannot Soft Delete or Move Messages If the Mailbox Is Over Its Quota Limit and You Use a Store Event Sink -----Original Message----- From: Adam Berns [mailto:[EMAIL PROTECTED] Sent: Thursday, September 04, 2003 12:34 PM To: Exchange Discussions Subject: Problem deleting e-mails When I launch outlook, I see the messages in the inbox, but when I try to delete them, I get the following error: "The item could not be deleted. It was either moved or already deleted, or access was denied." If I look at their MBX folder on the M drive, I do see the messages there, but can't delete it from that location either. Any ideas? Exchange 2K sp3 Windows 2K sp4 ~~~~~~~~ Adam Berns Sr. Systems Administrator Remedy, a BMC Software Company 650-919-5966 Office _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang =english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang =english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] ______________________________________________ This message is private or privileged. If you are not the person for whom this message is intended, please delete it and notify me immediately, and please do not copy or send this message to anyone else. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
