We have 2 Exchange 2000 SP3 servers and 2 domain controllers (Windows
2000 SP4). It's a very small, single domain environment with less than
100 users.

Recently we had a power/UPS problem where a UPS cut out completely,
killing power to one of the domain controllers. The 2 Exchange servers
and the other domain controller remained running throughout. During the
outage, a number of users could not access their mailboxes (everyone
uses either outlook 2000 or 2002). Most of those users simply had to
restart their Outlook application, and they were in (although I had
hoped that would be more seem-less...but whatever) There was however one
user who was unable to get into his mailbox until we had restored power
to that DC. That's problem #1. 

The other problem is, I think, more severe. Even after both DC's were
running again, one of the Exchange servers only reports seeing one DC in
its directory access tab. (obviously that's the DC that was never shut
down) The other Exchange server shows both DC's normally.

Both DC's are also GC's. The DC that had shutdown holds all FSMO rolls.

Everything is on a simple LAN, and physical connectivity does not appear
to be the problem.

I've run DSAdiag 2 on the Exchange server in question and it does indeed
show both DC's and I've run DCdiag on both the DC's and everything
appears to be normal. 

I guess my question is 2 part:

1. Why did that one user have such a problem connecting during the
outage and 
2. Why is one Exchange Server not seeing that DC since it's been
restored...or is it actually seeing it and the interface just isn't
reporting it?

Thanks in advance.


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