What version of Groupshield and are you using ESE scanning? -----Original Message----- From: Alastair Morrison [mailto:[EMAIL PROTECTED] Sent: 11 November 2003 17:29 To: Exchange Discussions Subject: E2K services stopping
Last week I posting to this list about SMTP between our current E2K server and newly installed (into the same organisation and routing group) E2K3 cluster. That problem is that when sending from an E2K mailbox via MAPI or OWA the message appears to be queued for the E2K3 cluster and leave that queue, but no evidence of it is ever seen on the E2K3 cluster and eventually it reappears back in the E2K server's queue. What does work, however, is telneting on port 25 from the E2K server to the E2K3 cluster and conducting the SMTP dialogue at that level. Microsoft is now investigating this problem. However this posting relates to the following. Yesterday, as part of our attempts to resolve the SMTP issue we installed and ran Winroute and Netmon on the E2K server. (This server has run without problems for well over a year and a half. It is uptodate with windows and exchange service packs and patches. Groupshield antivirus dat files are updated daily.) Subsequently the Information store on the server has started to stop for no apparent reason (the system log says - The Microsoft exchange information store service terminated unexpectedly - id 7031 ( which was of little help). After the first occurrence we removed Netmon and after a further occurrence rebooted the server. The problem persisted. We also had an additional (worse?) problem. Whereas with the above problem the information store could be manually restarted, with the latest problem various services stopped functioning, (smtp, www, IISadmin etc) although the Services display indicated they were still running. Attempting to stop or start them failed and resulted in the message - Error 1053: The service did not respond to the start or control request in a timely fashion. Rebooting was the only way to get the services running again. Any advice only how to restore the stability of the E2K server would be appreciated. Thanks. Alastair Morrison IT Services Strathclyde University UK --------------------------------------------- [EMAIL PROTECTED] Strathclyde University Glasgow UK _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang =english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] ********************************************************************************************** The information contained in this message or any of its attachments may be confidential and is intended for the exclusive use of the addressee(s). Any disclosure, reproduction, distribution or other dissemination or use of this communication is strictly prohibited without the express permission of the sender. The views expressed in this email are those of the individual and not necessarily those of Sony or Sony affiliated companies. Sony email is for business use only. This email and any response may be monitored by Sony United Kingdom Limited. (05) ********************************************************************************************** _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
