Hello Matt: If you're looking to remove Outlook's "caching" of email addresses, recreate the user's Outlook nickname file. It is usually *.nk2 on a user's local machine. See 287623, 293032 or 242074 depending on the Outlook version.
Good luck! -Juancho > OK, I'm sure this is a newbie question, but I don't even know what to > call this problem in order to look it up: > > After our upgrade to Exchange 2000 from 5.5 many of our users are > experiencing a problem where they are getting undeliverable emails to > other staff members. This is definitely a problem with the X400 > addresses, since they have changed and the SMTP addresses have not (and > in fact, when looking at their "sent item" I can see the old X400 > address from the 5.5 system is still in there). > > So, I surmise that the problem has to do with how Outlook holds on to > past email addresses. My guess is that the users are responding to old > emails that came from users back when the old system was in place and > are therefore getting the old X400 addresses. This is sticking in > Outlook's "cache" (again, note that I'm not an Outlook expert) and > causing problems when they then attempt to send to that user again. > > So, two possible related solutions: > > 1. get rid of the X400 addresses if they are not necessary. We have > only one Exchange server and are not likely to get another. Do we > really need them? > > 2. Figure out how to turn off Outlook's "caching" of email addresses. > How does one do that? Is there a way to do it via Active Directory > GPO's? > > Thanks for any help, > > Matt _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
