Thankfully (knocking on wood) not here.  Why not figure in the desktop's
into this calculation?  In the last 12 months here, we have had about the
following:
Comm line/svs 85% (12% scheduled)  (most caused by a mass outage due to that
little thing called Isable)
Servers (mid-range and windows) 2% (all but one outage was scheduled)
Routers / Switches 6% (4% scheduled)
Desktop (customer service centers) 5% 
Strange bumps in the night 1% (we don't know, well it wasn't working before
I called you type of things, my favorite)


-----Original Message-----
From: Orin Rehorst [mailto:[EMAIL PROTECTED]
Sent: Monday, December 15, 2003 2:12 PM
To: Exchange Discussions
Subject: OT: Sources of outages


Regarding general sources of corporate computing outages, these figures seem
to be accurate. Agree? 


Communication lines and services  80 percent

Servers                           14 percent

Routers and switches              1 percent



Regards, 
Orin 

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