Exchange 2000 does not have an "Exchange Administrator" account.  What
Exchange rights and at what levels does the account have?

Is the account a member of Enterprise Admins and Schema Admins?

Ed Crowley MCSE+Internet MVP
Freelance E-Mail Philosopher
Protecting the world from PSTs and Bricked Backups!T

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Michel Fayad
Sent: Friday, January 09, 2004 7:57 AM
To: Exchange Discussions
Subject: Failure to apply Exchange Server 2000 SP3

Hello,

I have an Exchange 2000 Server/sp2. On this machine Windows 2000 is at
sp4 and is a DC in the domain. I am using the "administrator" account, which
is also the Exchange Administrator, to apply the sp.
When trying to apply Exchange 2000 sp3 I am receiving the following error.

The component "Microsoft Exchange Messaging and Collaboration Service"
cannot be assigned the action "Update" because:
-You must be at least an Exchange Administrator at the Administrative Group
level to run update. You must use an account that has been granted the
Exchange Administrator role on the current administrative group, or a
higher-level role, using the Exchange Administrative Delegation Wizard.
-Setup is unable to access the Windows 2000 Active Directory -Failed to
contact the Schema Master for this Active Directory forest.

There are 3 sites in the Organization, and the DC holding the FSMO roles is
located in a remote site.
Using Active Directory Replication Monitor in the Support tools, I was able
to query all the FSMO roles.

The event viewer does not display any additional errors.

What could possibly be the reason behind the failure in applying the sp?
Could a corruption in Exchange databases cause such an issue?
Are there any other possibilities?


Best Regards,

Michel Fayad.

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