Delete your profile, go to Control Panel, Open Mail, or Mail(32), remove the Profile that is there and then attempt to start the connection from scratch.
Also, have checked your Security Certificate? Is it loaded on that computer when you attempt to connect Outlook with that Exchange Server? Getting that same error here. Doing the above is the only/best way to fix the issue,Daniel Daniel On Mon, Aug 10, 2015 at 6:03 PM, Kurt Buff <[email protected]> wrote: > Both Exchange and Outlook are patched - though Oulook is a month behind. > > I have one user who cannot open Outlook. Attempts made on multiple > machines, including machines he's never logged into before, always the > same message: > > --------------------------- > Microsoft Outlook > --------------------------- > Cannot start Microsoft Outlook. Cannot open the Outlook window. The > set of folders cannot be opened. You must connect to Microsoft > Exchange with the current profile before you can synchronize your > folders with your Outlook data file (.ost). > --------------------------- > OK > --------------------------- > > User gets in fine with OWA. > > I've used various command line switches for Outlook, including > /resetfolders, /resetfoldernames, /resetnavpane, etc. I've tried > turning cached mode off and on, using encryption and not, and deleting > both the Outlook and Windows profiles. Nada. > > I see nothing in the workstation event logs, nor anything on the CAS > or DB server event logs either. > > Nothing seems amiss via the Exchange GUI. > > I'm going blind looking at google, too. > > Anyone have something else I can try? > > I'd prefer not to export to PST and nuke the mailbox, but it might come to > that. > > Kurt > > > -- Daniel Rodriguez [email protected]
