I assumed that the VSS errors were caused by the RPC service chewing up the 
CPU.  You're thinking the RPC utilization was caused by a problem with VSS?



> On Oct 14, 2015, at 5:08 PM, Michael B. Smith <[email protected]> wrote:
> 
> There are a couple of VSS rollups available for Server 2008 R2. They weren't 
> available on WU/MU so you may not have them installed.
> 
> -----Original Message-----
> From: [email protected] [mailto:[email protected]] 
> On Behalf Of Maglinger, Paul
> Sent: Wednesday, October 14, 2015 5:52 PM
> To: '[email protected]'
> Subject: [Exchange] RE: Microsoft Exchange RPC Client Access runaway
> 
> Veritas BackupExec 2014 R2 to tape.
> Windows 2008 R2 Enterprise.
> 
> -----Original Message-----
> From: [email protected] [mailto:[email protected]] 
> On Behalf Of Michael B. Smith
> Sent: Wednesday, October 14, 2015 4:44 PM
> To: [email protected]
> Subject: [Exchange] RE: Microsoft Exchange RPC Client Access runaway
> 
> How are you doing backups? What OS?
> 
> -----Original Message-----
> From: [email protected] [mailto:[email protected]] 
> On Behalf Of Maglinger, Paul
> Sent: Wednesday, October 14, 2015 11:25 AM
> To: New Exchange List ([email protected])
> Subject: [Exchange] Microsoft Exchange RPC Client Access runaway
> 
>  I'm hoping someone can give me some insight on this.
> Running Update Rollup 6 Exchange Server 2010 SP2  on the mailbox servers set 
> up as a DAG.
> For the past couple of weeks I'm arriving in the morning (usually on 
> Wednesdays and Fridays) seeing the Microsoft Exchange RPC Client Access 
> service with 80+ cpu utilization.  This generally starts sometime between 4 
> and 4:30am.  I'm not showing any problems in the event logs during that time. 
>  The only going on around that time is the database health checks at around 
> 4:44am and they all are passing.  When people start showing up and logging at 
> around 7:30am I start getting:
> 
> Log Name:      Application
> Source:        VSS
> Date:          10/14/2015 7:20:06 AM
> Event ID:      11
> Task Category: None
> Level:         Error
> Keywords:      Classic
> User:          N/A
> Computer:      COMSTAR1.scvl.com
> Description:
> Volume Shadow Copy Service information: The COM Server with CLSID 
> {e579ab5f-1cc4-44b4-bed9-de0991ff0623} and name IVssCoordinatorEx2 cannot be 
> started. Most likely the CPU is under heavy load. [0x80080005, Server 
> execution failed]
> 
> Log Name:      Application
> Source:        VSS
> Date:          10/14/2015 7:20:07 AM
> Event ID:      8193
> Task Category: None
> Level:         Error
> Keywords:      Classic
> User:          N/A
> Computer:      COMSTAR1.scvl.com
> Description:
> Volume Shadow Copy Service error: Unexpected error calling routine 
> CoCreateInstance.  hr = 0x80080005, Server execution failed.
> 
> That's obvious. And later on, and I believe because the RPC service is 
> banging the CPU so hard, I start getting these for each of the databases:
> 
> Log Name:      Application
> Source:        MSExchangeRepl
> Date:          10/14/2015 8:03:23 AM
> Event ID:      2153
> Task Category: Service
> Level:         Error
> Keywords:      Classic
> User:          N/A
> Computer:      COMSTAR1.scvl.com
> Description:
> The log copier was unable to communicate with server 'COMSTAR2.scvl.com'. The 
> copy of database 'HQMBDB\COMSTAR1' is in a disconnected state. The 
> communication error was: An error occurred while communicating with server 
> 'COMSTAR2.scvl.com'. Error: Unable to read data from the transport 
> connection: An existing connection was forcibly closed by the remote host. 
> The copier will automatically retry after a short delay.
> 
> And these for various RPC counters when I stop the service:
> 
> Log Name:      Application
> Source:        MSExchange Common
> Date:          10/14/2015 8:14:13 AM
> Event ID:      106
> Task Category: General
> Level:         Error
> Keywords:      Classic
> User:          N/A
> Computer:      COMSTAR1.scvl.com
> Description:
> Performance counter updating error. Counter name is Client: Foreground RPCs 
> succeeded, category name is MSExchange RpcClientAccess. Optional code: 3. 
> Exception: The exception thrown is : System.InvalidOperationException: The 
> requested Performance Counter is not a custom counter, it has to be 
> initialized as ReadOnly.
> 
> After restarting the service everything is fine.  
> Backups start at 7:00pm and finish up by 10pm.  The only scheduled tasks that 
> run anywhere near that time is the AitAgent at 2:30am.
> The first time it happened I did some Googling and ran a  
> PublicFolderDatabaseRepairRequest and MailboxRepairRequest.  They found 
> issues on the public folders and I corrected them.  Nothing was found with 
> the mailboxes.  I ran the checks again today and can't find anything wrong.  
> 
> Additional searching came up with stopping and placing the Exchange Search 
> Indexer and Search services in manual, rebooting the server and see if the 
> problem occurs again.  If not, delete and rebuild the catalog index.  The 
> article I found said that they ran without the search services for several 
> days and the users couldn't use search, and they were okay with that.  Not 
> sure how much flak I'd get for doing this, so before going down this road I 
> wanted to get some input from you guys.  Anyone run across this and care to 
> share past experience, or offer another suggestion?
> 
> Thanks,
> 
> Paul
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 


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