Which leads to the other question - is this "public knowledge" or is this supposed to be a secret?
-----Original Message-----
From: Lefkovics, William [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, August 14, 2001 9:24 AM
To: MS-Exchange Admin Issues
Subject: RE: Journaling
Journaling might do it.
I'd consider a mail-enabled public folder with 'send as' privleges to those
involved. Perhaps subfolders by customer. The conversations will be
visible for all. Are we talking a massive melieu of messages? What
percentage of total message volume?
William
-----Original Message-----
From: Karl Burbage [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, August 14, 2001 2:55 AM
To: MS-Exchange Admin Issues
Subject: Journaling
My boss wants to have a copy of all mail sent between our company
(starting at 5 rising to 40 odd users) and selected customers (starting at
around 60 rising to 120 ish).
I've looked into using journaling to do this. I would use journaling to
get the mail to a shared mailbox and then rules to direct it to a specific
folder within the mailbox.
The idea is that various people within the company can see in
chronological order what dialogue was had with specified customers.
Could I have anyones comments as to whether this is the right way to do it
or is there a more efficient way.
Regards
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