Try putting the domain name followed by a backslash in the grey logon prompt
(NT Authentication). For example user BVEGA on domain XERCES would appear as
XERCES\BVEGA in the user name field. The password field doesn't need this.
Just type password as usual.
-----Original Message-----
From: Jeffegg [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, September 05, 2001 6:42 AM
To: MS-Exchange Admin Issues
Subject: Re: OWA login problem
Have you tried logging in with the users full name rather than the alias? I
have found that this usually works.
Is there a similar alias in your system? I have had this problem before,
and although the full name login works I have not figured out what exactly
is happening.
--
Jeff Eggleston
MCP
[EMAIL PROTECTED]
"Diane Beckham" <[EMAIL PROTECTED]> wrote in message
news:174824@exchangelist...
|
| I had that issue with one user also. Only way I fixed it was to recreate
| his email account and start over. If you do this, don't forget to export
| the mailbox to a pst before blowing away the mailbox :-)
|
| Diane
|
| -----Original Message-----
| From: Richardson, Kendall (UNISYS)
| [mailto:[EMAIL PROTECTED]]
| Sent: Tuesday, September 04, 2001 12:25 PM
| To: MS-Exchange Admin Issues
| Subject: OWA login problem
|
|
| Exchange 5.5 w/SP3 on all Nt4, SP6a network. I have OWA setup and works
| fine for all users (except one). This user gets error message saying
| "failed to connect to Microsoft exchange server" when she enters user ID
and
| password (after entering alias at first OWA window). We get this error
| regardless of which work station we use, so it isn't workstation related.
| User can open mail normally using outlook via our LAN. She is just a
normal
| user; only group membership is domain users. We tried being very specific
| with the alias at first OWA window-input her entire SMTP email
| address-didn't help.
|
| OWA troubleshooting info only talks about checking permissions on the OWA
| server for this specific error message; since all other users work fine I
| don't see why it would be a permissions issue on the server. Ay ideas
would
| be appreciated. Thanks
|
| Ken Richardson
|
|
|
| List Charter and FAQ at:
| http://www.sunbelt-software.com/exchange_list_charter.htm
|
|
List Charter and FAQ at:
http://www.sunbelt-software.com/exchange_list_charter.htm
List Charter and FAQ at:
http://www.sunbelt-software.com/exchange_list_charter.htm