We have a user who connects to the Internet via ADSL to his ISP.
He then creates a VPN tunnel using Raptor Mobile to connect to our office.
The tunnel is successfully created and he can connect to our network and
synchronize with products like Goldmine.
However Intermittently he can not connect with the Exchange server and open
Outlook.
He can always ping the Exchange server by name and IP address.
He is using Win2000 Pro and Outlook 2000
We use Exchange 5.5 SP3 on NT4 SP6a Server.
If he uses his modem to dial out to the Internet and then Opens the VPN
Tunnel he can always connect with exchange successfully.
Has anyone experienced this.
I am not sure whether the problem lays in the DSL Connection, The VPN tunnel
or Exchange/Outlook.
But any hints or suggestions would be helpful.
Of course there is always the chance that it is user error but as this
person is based in France I can not see exactly what he is doing when it
fails to connect.
Many thanks in advance for any help.
Kevan Dickinson MCSE
Senior Network Engineer
Celoxica Ltd
20 Park Gate
Milton Park, Abingdon,
Oxfordshire, OX14 4SH
TEL: +44 (0) 1235 863656
DDI: +44 (0) 1235 825062
FAX: +44 (0) 01235 86364
email:[EMAIL PROTECTED]
www.celoxica.com
Reg No: 3209209
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