You hate ARCServe? Can't understand why. Don't you like being pummeled by a brain-dead licensing and registration process that's just an extra added bit of torture?
What the heck, after all, getting your licensing in order is simply a matter of making sure you have your 8-digit CA customer ID number, and then taking the 16-digit registration number off of each product, and then merely using these to create your 35-digit registration code, which you then get the pleasure of using to generate the ever-popular 20-digit registered keycode, which is then simply entered into the registration application to download your licensing file, which of course won't happen through your default firewall policy (most likely) form every box that you run it on, so you'll either be opening up your wall, or using the option to mail the keycode(s) you, where you just have to gather them up, sort them out, and go back to the server(s) again and feed them in. And if all this works, you can (maybe) rest assured that everything is just hunky-dory (until you smoke a CPU or anything else on the box that this Spanish-inquisition-style registration process used to take a snapshot of your system) at which time the licensing will fail and you'll have to do it all over again, a process which may create duplicates and log multiple attempts at the CA registration site (you criminal...) Oh yes, also make sure you run registerIT from the CD and NOT from the default folder in the product install as in the original instructions (ooops....). At least that's the way it was for our upgrades. If it all works as it should, it's merely aggravating as hell. If anything goes wrong, it's nothing short of torture. I have to admit that once it's up and running, it's not too bad, and there are some things about ARCServe functionality that I like, but no question that ARCserve registration and licensing is like a cruel insult. randy. > -----Original Message----- > From: Karen Palmer [SMTP:[EMAIL PROTECTED]] > Sent: October 19, 2001 1:27 PM > To: MS-Exchange Admin Issues > Subject: RE:ArcServe > > I hate ArcServe. We had to do a reinstall on one of our servers and it > would not accept the key. Went through some iterations with Tech Support > and they assured us all was well. It wasn't. The product stopped > functioning due to a licensing error. It is working now, but I am holding > my breath until we get the new servers up and running -- and they won't be > using ArcServe. > > > List Charter and FAQ at: > http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
