RE: Remote connectivity problem Using the Outlook client.

[Lefkovics, William]

Is this over a VPN? 

 

William

 

-----Original Message-----
From: Albert Vasquez [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, October 24, 2001 9:49 AM
To: MS-Exchange Admin Issues
Subject: RE: Remote connectivity problem Using the Outlook client.

I am in the process of migrating our dept from NT 4 To W2k and from Ex 5.5 to E2k.

We are having a problem connecting to our E2K server using the Outlook client remotely from outside our organization.

I have many users (incl myself) that connect to the Exchange server from other Subnets/Domains and home using their BB provider.

When trying to make a connection to the E2K server from home I receive the following message Your Microsoft Exchange Server is unavailable."  It gives me the options of 'work offline', 'retry', and 'cancel'

 

Making the connection to our E2K server from a different subnet or Domain in the organization works and I have no problems using the Outlook client remotely

 

Now while this is not a problem with our Exchange 5.5 server it is with our E2K server. This is leading me to believe that there is a policy setup by default (because I have not defined any security policies at this time). Are there default security policies set up during install that prohibit access from undefined networks?

 

While trying to connect I Used netstat to watch some of the communication and noticed that both 5.5 and E2K start the communication with a sync packet sent on port 135.

Note: Our firewall is not blocking port 135 and there is not a problem connecting to our 5.5 server using the Outlook client remotely.

Any suggestions?

TIA

AlV

Albert Vasquez
MicroComputer Support Service Group
Lucy Stone Hall
Room 323
732-445-6950 x21

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