It does indeed work that way with POP3 boxes on exchange. If you have 10 messages waiting, and you download 9, and then get interrupted, then Exchange will not delete the first 9 ,and you will get them all over again the next time you log on.
You say this is happening with some people so I am assuming that not everyone is having this problem. first thing I would do is check to see what the 10th message in each box is. If it is the same in each box then remove it from one box, and see if the problem goes away. If it does simply delete it out of all the boxes. Are all of these people in house, or are they getting the mail from remote locations? If they are remote then set up a computer to download from one of the POP accounts, but use it on the network. That way if you get all the mail, you can figure there is something between your server, and their box on the internet that is causing the problem. If the same error happens, then at least you have ruled out that option. We had a problem with our PIX firewall corrupting attachments, and when outlook got to that attachment, it would choke, and quit downloading. I would have to delete the message, and then they could get the resst of their mail. I finally figured out the PIX box had a Mail Fixup protocol installed, and it was corrupting the messages. Turned in off, and no more problem. John Majetic -----Original Message----- From: Neil Raggett [mailto:[EMAIL PROTECTED]] Sent: Monday, March 04, 2002 1:19 PM To: MS-Exchange Admin Issues Subject: RE: Connection Terminated after 9nth message If the email client fails to get the messages correctly, it won't delete any messages off the server (I think). So next time you do a send and receive you get the same messages again. But why your getting the problem of not downloading all the messages - could be anything. -----Original Message----- From: Adil Hindistan [mailto:[EMAIL PROTECTED]] Sent: 04 March 2002 14:59 To: MS-Exchange Admin Issues Subject: Connection Terminated after 9nth message Hi All, We are having a strange problem. Some of our POP3 client users are reporting the same problem: "We are receiving an error message after exactly 9 messages are downloaded and when we try again, it downloads the same 9 messages" Error message is: Some messages couldn't be retrieved from the server Socket Error:10054 Error Number:0x800CCC0F Your server has unexpectedly terminated the connection. We're using E2K+SP2 Any comments please ? TIA Adil Hindistan, CE-93, MCP Yahoo: sc0ri0n ICQ: 26477783 List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
