Go to this link: http://www.educom.on.ca/prd_eas.htm

To install EAS, I had to create an admin account with service account
privileges and I did it. The install went fine and the product works
great. Basically, it's an archiving product that uses Oracle to maintain
the pointers. The archived data goes on a network share. There is an eas
client that allows users to retrieve archived items.

Just to summarize the problem, only the administrator and myself can
create a profile. And that's really weird. When other users try to create
a mail profile, they get the error message: "The name could not be
resolved. The name could not be matched to a name in the address list.

Thanks,
Rodney Li

> This message is in MIME format. Since your mail reader does not understand
> this format, some or all of this message may not be legible.
> 
> ------_=_NextPart_001_01C1CA1C.EE145710
> Content-Type: text/plain
> 
> Hmmm.. Then it sounds, to me, like the product(out of the box) sets itself
> to this state. Did you install it the "service account" Exchange or as
> yourself? Assuming they have different levels of permission.
> 
> I know that in my testing with other Exchange add-on products I needed to
> install them as the original service account for the Exchange Site and that
> the server was built with. Doing it under Admin User X usually resulted in a
> 1/2-3/4 installation and caused me all kinds of headaches. Does the product
> documentation mention anything on this?
> 
> I'm not familiar with EAS, what does it do? Can you send an URL so I can
> look at what this product is? I can't seem to hit it with a google search.
> 
> -----Original Message-----
> From: Rodney Li [mailto:[EMAIL PROTECTED]] 
> Sent: Tuesday, March 12, 2002 2:51 PM
> To: MS-Exchange Admin Issues
> Subject: RE: Name Resolution problem
> 
> 
> It sounds to me that the archiving product did it because everything was
> running ok before installing Exchange Archive Service. (EAS from Educomm)
> 
> Anyone running EAS here? Any similar problems?
> 
> NOTE: Please ignore my other message about Not being able to configure a
> mail profile. I got a message back from Lyris saying that my message was
> rejected but it went through.
> 
> Thank you,
> Rodney Li
> 
> > This message is in MIME format. Since your mail reader does not 
> > understand this format, some or all of this message may not be 
> > legible.
> > 
> > ------_=_NextPart_001_01C1CA0F.90915B90
> > Content-Type: text/plain
> > 
> > Sounds like user permission(s) got revoked in a group, or account that
> > manages Exchange. Are you saying that the "archiving product" caused 
> > this? What product is it? I don't see how they would be related..
> > 
> > -Rick
> > 
> > As the late Groucho Marx used to say:
> > "East is east and west is west and if you take cranberries and stew 
> > them like applesauce they taste much more like prunes than rhubarb 
> > does"
> > 

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