Title: Message

Bravo! Great story! And you did the censors good so they would pass the mighty filter

 

-----Original Message-----
From: Ely, Don [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, May 07, 2002 11:56 AM
To: MS-Exchange Admin Issues
Subject: RE: backup mailboxes with Backup Exec

 

I love it!!!!

-----Original Message-----
From: Preston Jeffares [mailto:[EMAIL PROTECTED]]
Sent: Monday, May 06, 2002 3:33 PM
To: MS-Exchange Admin Issues
Subject: RE: backup mailboxes with Backup Exec

True story:

 

I was working for the corporate offices of a large men's clothing retail chain.  There was one buyer who was particularly high-strung and loved nothing more than to blame me and the computers for everything and anything that went wrong.  I'm a 23 year old head of IT... only reporting to the VP.  This buyers comes pounding on my office door screaming... I refuse to open the door until he stops screaming.  I open the door and he starts yelling again and it is explained to me that he accidently hit the prompt to permanently delete deleted items.  (I had scriptlogic set to prompt users on Friday to empty deleted items)  I am confused on why he's upset... so you deleted your trash folder... this infuriates him even more... "I STORE ALL THE MAILS I WANT TO KEEP THERE..."  Now I'm angry because I'm being yelled at for someone elses stupidity.  So I grab a folder of reciepts on his desk and chuck it into his recycling trash can.  At this point he's about to hit me... looking back on it... being in a wheelchair prolly saved my ass.  Upon watching me throw important documents of his in the trash he says "WHAT IN THE F**K ARE YOU DOING?"  My VP had walked over at this point hearing all the yelling across the office... I looked at him and smiled and said "I'm putting everything in perspective... don't want your important sh*t lost... don't throw it in the f*cking garbage." 

 

I could hear my VP laughing as he walked back to his office.  *sighs* Oh the days of being invincible.

-----Original Message-----
From: William Lefkovics [mailto:[EMAIL PROTECTED]]
Sent: Monday, May 06, 2002 3:01 PM
To: MS-Exchange Admin Issues
Subject: RE: backup mailboxes with Backup Exec

Do they use the trash can beside their desks to store important documents?

 

User education again.

 

-----Original Message-----
From: Nickolaos Fotopoulos [mailto:[EMAIL PROTECTED]]
Sent: Monday, May 06, 2002 11:19 AM
To: MS-Exchange Admin Issues
Subject: RE: backup mailboxes with Backup Exec

Sounds right to me...with the exception of a few accidental email deletions, people should know that when Outlook says "Permanent" that they should expect it to be permanent.  I have run into several user that use the Deleted Items folder (are you sitting down) to store important emails that they want to keep.

 

Nick

-----Original Message-----
From: Jay Ploughe [mailto:[EMAIL PROTECTED]]
Sent: Monday, May 06, 2002 2:24 PM
To: MS-Exchange Admin Issues
Subject: RE: backup mailboxes with Backup Exec

I have been watching this thread seeing the all the "Avoid BLB....restore the IS and do Exmerge" comments with interest.

I do use Deleted Item Retention (10 days) and I do perform a full backup of the stores for disaster recovery.

I also do BLB for 3 reasons: 1. Management says I have to, 2. Some of my users have discovered the Deleted Items Recovery feature (and deleted them there too) and 3. It would take longer to restore the IS's from tape than it would to just restore it directly from the BLB tape.  I would rather spent 5-10 minutes restoring an email or folder from my nightly backups (if it exceeds the 10 day retention time) than spending hours setting up another server, restoring the IS and doing an Exmerge.  If for some reason it can't be restored, then I tell the user "so sad, too bad...not recoverable".  I don't consider recovering deleted emails a disaster so why should I have to perform a disaster recovery just to get email back?. 

   

Just my 2 cents worth.  <Flame away - its a little cool in here anyway! >

 

Jay Ploughe
Network Administrator
Kiwanis International
www.kiwanis.org
"Serving the Children of the World"

-----Original Message-----
From: Preston Jeffares [mailto:[EMAIL PROTECTED]]
Sent: Monday, May 06, 2002 11:47
To: MS-Exchange Admin Issues
Subject: RE: backup mailboxes with Backup Exec

Ick... man please just avoid the BLB.  You'd be better off just doing what william said and keeping around an old trash machine to do full restores to.  It will give you DR practice anyway.  All you do is recover the full store... the exmerge the box off to a pst and reimport back into the production box.

-----Original Message-----
From: Leone, Michael [mailto:[EMAIL PROTECTED]]
Sent: Monday, May 06, 2002 12:45 PM
To: MS-Exchange Admin Issues
Subject: RE: backup mailboxes with Backup Exec

>Honestly... I would tell the users about it.  Some of them can try and be extra smart and then go in to the Recover Deleted

>Items box and delete their mail there too... and still complain about wanting it back.  My suggestion... keep it to yourself

>and then you get to play "hero" occasionally.

I can live with that. :-)

I may keep the BE option to backup the individual mailboxes for a little while longer, anyway. Just in case. :-)

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