RE: Win2K SRP1 + Ex5.5 OWA = "OWA was unable to get to your mailb ox"

Fri, 07 Jun 2002 07:39:54 -0700

Title: Win2K SRP1 + Ex5.5 OWA = "OWA was unable to get to your mailbox"
Well, my memory was a little off.  The issue described here is slightly different than what you describe but it could be the cause or your problem.  Check http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q309622  This refers to Q299687 Windows 2000 security hot fix or the Q311401 Windows 2000 security rollup package.  Like I said, I was at home last night when I read your post and working from memory doesn't always give the best results. 
-----Original Message-----
From: Swinford, Chris [mailto:[EMAIL PROTECTED]]
Sent: Friday, June 07, 2002 8:38 AM
To: MS-Exchange Admin Issues
Subject: RE: Win2K SRP1 + Ex5.5 OWA = "OWA was unable to get to your mailb ox"

Thanks Chris!
 
(Oh, and sorry for the HTML mail, folks... even if I send in plaintext, my IMS is elsewhere and it apparently converts plain text internet-bound messages into HTML)
-----Original Message-----
From: Chris Norris [mailto:[EMAIL PROTECTED]]
Sent: Thursday, June 06, 2002 11:18 PM
To: MS-Exchange Admin Issues
Subject: RE: Win2K SRP1 + Ex5.5 OWA = "OWA was unable to get to your mailbox"

One of those patches in the security rollup causes that behavior.  I can't remember which right now and I am not where I can look it up right now.  As I remember you can install the patch but then there is a registry edit you have to do to allow OWA to work again.  I will look for it tomorrow...
-----Original Message-----
From: Swinford, Chris [mailto:[EMAIL PROTECTED]]
Sent: Thursday, June 06, 2002 4:47 PM
To: MS-Exchange Admin Issues
Subject: Win2K SRP1 + Ex5.5 OWA = "OWA was unable to get to your mailbox"

Hey folks, has anyone come across this before?  I've got a Windows 2000 server (SP2) running IIS 5 along with OWA from Exchange 5.5 SP4.  It's chugging along just fine, but if I try to install the post-Win2kSP2 Security Rollup Patch and login to the web app, I get the error "OWA was unable to get to your inbox" immediately after entering my domain credentials.  I know that what I've entered in as my mailbox name is unique and no different than what I entered prior to applying the patch, so it's not an issue of Exchange not finding my mailbox.

This isn't that big of a deal yet, as according to hfnetchk I'm all patched up.  But I found it odd that the SRP caused this behavior.  Removing the SRP allows the server to work fine.  I even reloaded the server from scratch just to test this, and sure enough the same thing happened.

So, has anyone seen this?  I can't find any reports of it anywhere. =/

Chris

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