I checked and he is in fact using Exchange and not MS-Mail.
I installed some windows update on his machine since all my research was not
leading anywhere and guess what?
Long files names are being displayed now.
Do not know why but problem solved.
Thanks again

-----Original Message-----
From: Carl Houseman [mailto:[EMAIL PROTECTED]]
Sent: Thursday, June 20, 2002 6:24 PM
To: MS-Exchange Admin Issues
Subject: RE: Email attachment


I haven't heard of anything like this since MS-Mail was the postoffice.   Is
it possible there's still an MS-Mail postoffice available, and if so, could
the user actually be delivering message through it rather than Exchange?
Check delivery settings (Tools, Services, Delivery).

Carl

-----Original Message-----
From: Dawson, Valencia [mailto:[EMAIL PROTECTED]]
Sent: Thursday, June 20, 2002 3:58 PM
To: MS-Exchange Admin Issues
Subject: Email attachment


Hi All,
I posted this in an Outlook group and got no response and I have researched
and cannot come up with an answer.
Any suggestion will be appreciated.How can you correct the way the name of
an attachment is displayed in an email?
A user using Outlook 2000 , when he attaches  files in  email messages, they
are converted to the 8.3 format when the filename is long.
His recipient receives it in that format.

The Environment is Windows NT 4.0 / Exchange 5.5.

Any help will be appreciated.

Thanks

 

 

 

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