Start > Run > outlook.exe /cleanviews. If that doesn't resolve the issue, close Outlook and delete the outcmd.dat, extend.dat, frmcache.dat, and .srs files. Have the user reset his views to see if they remain after that.
_____ From: Evan Brastow [mailto:[EMAIL PROTECTED] Sent: 12-Jan-08 2:42 PM To: MS-Exchange Admin Issues Subject: Troubling view issue Hi, I have a user (and I may possibly now have a second user with this issue as well, I just found out) that is having the following problem: When he opens Outlook (version 2003 SP3 on XP,) his Inbox view is not how he left it. He arranges it with the columns he wants in the order he wants (and the order it's been in for years and years,) and now, suddenly, whenever he opens Outlook, the folder view changes to just the following columns: Importance, Icon, Attachment, Sensitivity, From, Subject, Received, Flag. The problem is that he has never added Sensitivity as a field, but it's always there, and the sort order is by Sensitivity, which is bizarre. He wants it to stay sorted by date received, descending. Any idea what might cause this behavior? I've rebooted his machine, rebooted the Exchange box. No luck. Exchange 2003 SP2 on Windows 2003. Thank you, Evan ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~
