This is good to know...and a good argument for us to wait until RIM releases SP5 for BES...no guarantee it will fix your issue, but at least they won't be able to say we are running a version that isn't supported with E2k7,SP1.
Our issue with OOF is different, although it does involve Blackberry users. At first they send old OOF messages even though Outlook shows the new message. Some of them were sending an old message and a new message. Starting Outlook with the /cleanrules switch took care of the old message...but now many of our Blackberry users send two OOF messages. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Tuesday, February 26, 2008 11:18 AM To: MS-Exchange Admin Issues Subject: Re: Exchange 2007 SP 1 and Blackberry Enterprise Server 4.2 What is the OOF issue? The Out of Office (OOF) can be enabled by a user from 3 different locations (Outlook client, OWA or the Blackberry device). In an Exchange 2007/Outlook 2007 setting, you can also specify whether the OOF will be "internal only" or "external only" or both. In an Exchange 2007/Outlook 2003 setting, the only option is to enable OOF for all messages. The OOF will be sent once per incoming email from a sender (in other words, multiple emails originating from same sender don't get multiple OOFs). Now, we have tested these scenarios 1. User on an Exchange 2003 SP2 server with no Blackberry - No OOF issues 2. User on an Exchange 2003 SP2 server with BB on a BES 4.1.4 - No OOF issues 3. User on an Exchange 2007 SP1 server with no Blackberry - No OOF issues 4. User on an Exchange 2007 SP1 server with a Blackberry device - OOF issues. In option 4, irrespective of where we set the OOF (from a client Outlook 2003/any SP version or Outlook 2007 /RTM or SP1 OR Blackberry device OR 2007 OWA), the behavior is same. The OOFs go out for around 20 minutes or so and then totally stops. It does not matter what OOF setting we have in the e2k7/o2k7 combination (External only /internal and external or just internal) Other useful links <http://www.blackberryforums.com/bes-admin-corner/112250-out-office-oof-corruption-blackberry-bes-exchange-2007-a.html> http://www.blackberryforums.com/bes-admin-corner/112250-out-office-oof-corruption-blackberry-bes-exchange-2007-a.html Symptoms Note: While this looks very similar to this on the Ehlo blog (http://msexchangeteam.com/archive/2007/04/04/437544.aspx <http://msexchangeteam.com/archive/2007/04/04/437544.aspx> ), it is not the same issue Steps we have taken so far (has not resolved the issue) 1. We have moved the BES service account to a Exchange 2007 mailbox server. 2. Installed the latest CDO files on the BES server (http://www.microsoft.com/downloads/details.aspx?FamilyID=e17e7f31-079a-43a9-bff2-0a110307611e&DisplayLang=en <http://www.microsoft.com/downloads/details.aspx?FamilyID=e17e7f31-079a-43a9-bff2-0a110307611e&DisplayLang=en> ) Sent via BlackBerry by AT&T -----Original Message----- From: "Brown, Larry" <[EMAIL PROTECTED]> Date: Mon, 25 Feb 2008 17:06:41 To:"MS-Exchange Admin Issues" <[email protected]> Subject: RE: Exchange 2007 SP 1 and Blackberry Enterprise Server 4.2 When you can would you elaborate? We currently have issues with Out of Office...but we haven't upgraded to SP1 yet. Supposedly SP 1 fixes our issue (two Out of Office messages). -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Monday, February 25, 2008 4:58 PM To: MS-Exchange Admin Issues Subject: Re: Exchange 2007 SP 1 and Blackberry Enterprise Server 4.2 We have an issue with "out of office" messages. (External or internal. -- set from any client or BB or OWA) (E2k7 sp1 and BES 4.1.4). Sent via BlackBerry by AT&T -----Original Message----- From: "Brown, Larry" <[EMAIL PROTECTED]> Date: Mon, 25 Feb 2008 16:33:57 To:"MS-Exchange Admin Issues" <[email protected]> Subject: Exchange 2007 SP 1 and Blackberry Enterprise Server 4.2 I believe I've seen a posting or two from Admins that have gone ahead and upgraded to Exchange 2007 SP1 in spite of RIM's warning that they have not signed off on compatibility between BES and E2k7 SP1. We are considering upgrading to SP 1...but we'd like to get feedback from anyone else that might have already done it... Larry C. Brown LAN/WAN CS Support Dayton Power & Light (937)-331-4922 ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~
