E2k7, CCR, 2 Hubs. Clients are using Outlook 2003 in cached mode. We have Oracle servers that send SMTP notifications to users via the Anonymous Relay connector on Hub01. To keep users from responding to a null address (the Oracle servers do not receive email), our Oracle developers asked us to create a mailbox that would automatically respond to anyone trying to reply to an alert. All of this works fine.
However, with no pattern I can distinguish, some of the alerts go in to users' Junk E-Mail folders. The Oracle team is concerned that users will miss alerts because they aren't expecting them, and therefore won't check the Junk E-mail folder before emptying it. (Yes...a legitimate concern! I almost always empty mine without checking...) I have created a transport rule to set the SCL of emails "from people OracleNoReply" and "when the From address contains oraclenoreply" to 0...but emails still go in to the Junk folder. One user said that she had 2 alerts go to her Inbox...the next 2 went in to her Junk E-mail folder...and then the next 1 went in to her Inbox...no rhyme or reason to it at all. Looking at the header info of an email that went in to the Junk folder, I can see that the SCL is 0...so the rule is working: X-MS-Exchange-Organization-SCL: 0 This morning I changed the SCL setting to -1, but somehow I don't think that will make any difference. Am I missing something??? Larry C. Brown ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~
