Nope, sorry.
-----Original Message-----
From: Chris Blair [mailto:[email protected]]
Sent: Thursday, February 12, 2009 11:22 AM
To: MS-Exchange Admin Issues
Subject: RE: Outlook Login problem
Rob,
I did change his Admincount back to 0 manually. I noticed that after
removing him from the domain admins group and waiting overnight, it did not set
the admincount to 0.
Any ideas on why this popped up now? He has been a Domain Admin for
years now. And also why it has not affected the two other users in the Domain
Admin group?
-----Original Message-----
From: Campbell, Rob [mailto:[email protected]]
Sent: Thursday, February 12, 2009 10:18 AM
To: MS-Exchange Admin Issues
Subject: RE: Outlook Login problem
If it is an adminsdholder issue, you'll need to go into the account and
manually set the admincount property back to 0, or you have the problem show up
again.
Adding someone to an admin group increments this, but removing them doesn't
decrement it. That property is what AD uses to determine who does and doesn't
get the adminsdholder permissions forced, and if you don't set it back to 0, AD
will still keep trying to apply them, even though they aren't an admin any more.
-----Original Message-----
From: Troy Meyer [mailto:[email protected]]
Sent: Thursday, February 12, 2009 10:14 AM
To: MS-Exchange Admin Issues
Subject: RE: Outlook Login problem
Good to hear its working, you and Rob must have been on the right trail with
the adminsdholder idea. I will have to play around with that in my test
environment to understand it better, but like you said two birds with one stone
is hard to complain.
Best wishes to you and wife
-troy
-----Original Message-----
From: Chris Blair [mailto:[email protected]]
Sent: Wednesday, February 11, 2009 7:44 PM
To: MS-Exchange Admin Issues
Subject: RE: Outlook Login problem
I went through the account and found that Inherit from parent permissions was
not checked on his account. I checked the box, forced replication, refreshed
the screen and checked his account again. The box was unchecked. Next I went
with test 1, removed him from the domain admins group, checked the Inherit from
parent permissions box, forced replication and checked the security again. This
time the Inherit from parent permissions stuck.
I logged into mailbox without issue after that.
Hopefully we have killed 2 birds with one stone. The mailbox is accessible
again and the user can be removed from the domain admin group.
Well it looks like our baby will be waiting for another day. Her contractions
stopped and she is feeling better.
Thanks for all the help.
-----Original Message-----
From: Troy Meyer [mailto:[email protected]]
Sent: Wednesday, February 11, 2009 6:09 PM
To: MS-Exchange Admin Issues
Subject: RE: Outlook Login problem
I haven't run into this issue before, and from this article it makes it sound
like adminsdholder would apply mainly for inheriting specific AD permissions
(not affecting default perms on a mailbox).
http://msmvps.com/blogs/ulfbsimonweidner/archive/2005/05/29/49659.aspx
AND I agree with Rob that it would affect OWA as well if it were permission
based.
A couple tests:
1) Temporarily remove user from AD domain admin group, any delegated perms
should now apply (proves permission theory)
2) Remove mailbox from account and create new mailbox for account. If Outlook
now works its related to content in the mailbox. Unlink the new mailbox and
link the old one back, open up OWA clean out all the $#%@ that was delivered in
the last two days.
BTW we have never seen this issue with several domain admins with mailboxes,
including a director that shouldn't...feel your pain.
-troy
-----Original Message-----
From: Campbell, Rob [mailto:[email protected]]
Sent: Wednesday, February 11, 2009 3:31 PM
To: MS-Exchange Admin Issues
Subject: RE: Outlook Login problem
So have I. Mostly they seem to be caused by permission inheritance getting
overwritten by adminsdholder, but those problems should show up within 24 hours
of making the account an admin.
-----Original Message-----
From: Davies,Matt [mailto:[email protected]]
Sent: Wednesday, February 11, 2009 5:26 PM
To: MS-Exchange Admin Issues
Subject: Re: Outlook Login problem
Normally I would agree, but given the account has domain admin rights, I have
seen this cause some strange things to happen.
----- Original Message -----
From: Campbell, Rob <[email protected]>
To: MS-Exchange Admin Issues <[email protected]>
Sent: Wed Feb 11 23:17:39 2009
Subject: RE: Outlook Login problem
I'd think if that was the problem originally, it would have affected OWA and
Outlook equally......
-----Original Message-----
From: Davies,Matt [mailto:[email protected]]
Sent: Wednesday, February 11, 2009 5:15 PM
To: MS-Exchange Admin Issues
Subject: Re: Outlook Login problem
Check that the inherit permissions in the security tab has not been unchecked
for some reason.
Good luck with the baby.
Matt
----- Original Message -----
From: Chris Blair <[email protected]>
To: MS-Exchange Admin Issues <[email protected]>
Sent: Wed Feb 11 22:11:42 2009
Subject: RE: Outlook Login problem
I managed to discover something interesting relating to this. Our CEO is a
member of the Domain Admins group, it is his call and I have argued against it
to no avail.
I gave the group Domain Admins Full access to his mailbox and all of sudden I
can login to his account using Outlook. My guess now is the permissions on his
mailbox are fubar.
Any suggestions? I am going to continue following this path later tonight.
Thanks for all the help.
-----Original Message-----
From: Chris Blair
Sent: Wednesday, February 11, 2009 3:56 PM
To: MS-Exchange Admin Issues
Subject: RE: Outlook Login problem
Thanks. I will try that tonight.
Thanks,
Chris Blair
www.IdentiSys.com
[email protected]
952-294-1200 x270
-----Original Message-----
From: Campbell, Rob [mailto:[email protected]]
Sent: Wednesday, February 11, 2009 3:42 PM
To: MS-Exchange Admin Issues
Subject: RE: Outlook Login problem
The easiest way I've found to fix it if it does is move the mailbox to another
mail store, and tell it to skip corrupted items.
-----Original Message-----
From: Troy Meyer [mailto:[email protected]]
Sent: Wednesday, February 11, 2009 3:36 PM
To: MS-Exchange Admin Issues
Subject: RE: Outlook Login problem
+1 I'll bet there is some sweet corrupt HTML email in Outlook somewhere that
doesn't give OWA the least issue.
-troy
-----Original Message-----
From: Campbell, Rob [mailto:[email protected]]
Sent: Wednesday, February 11, 2009 11:35 AM
To: MS-Exchange Admin Issues
Subject: RE: Outlook Login problem
Any chance there's a corrupted email in his Inbox causing this?
I've seen more than one case of a corrupted email making Outlook go wobbly but
not fazing OWA.
________________________________
From: Chris Blair [mailto:[email protected]]
Sent: Wednesday, February 11, 2009 1:29 PM
To: MS-Exchange Admin Issues
Subject: RE: Outlook Login problem
Sorry, my fault. I feel like I am going a 100mph in circles right now. My wife
is due with our baby boy in 3 weeks, but she is calling saying she is having
contractions. So far, they are about 10 -15 minutes apart.
This all started last night while he was trying to use Outlook anywhere. Today
he is in the office and I went through the steps I mentioned below. I have
setup a mail profile for him on multiple computers now with the same result, a
continuous prompting for username/password.
I also tried granting myself 'Full Access' to his mailbox, and then opening
his mailbox using Outlook, Open, Other User's folder, while I was logged in. I
get the error 'Cannot display folder. The inbox Folder cannot be found'.
So at this point, he can login to OWA, but not Outlook.
From: Sherry Abercrombie [mailto:[email protected]]
Sent: Wednesday, February 11, 2009 1:10 PM
To: MS-Exchange Admin Issues
Subject: Re: Outlook Login problem
Well, you said in your original post it was Outlook at home.....
On Wed, Feb 11, 2009 at 1:07 PM, Chris Blair <[email protected]> wrote:
No VPN. This is happening on the internal network to only this user.
Thanks,
Chris Blair
www.IdentiSys.com
[email protected]
952-294-1200 x270
From: Maglinger, Paul [mailto:[email protected]]
Sent: Wednesday, February 11, 2009 1:04 PM
To: MS-Exchange Admin Issues
Subject: RE: Outlook Login problem
Coming in through VPN? Looks like http is coming through okay, could it be a
firewall issue on his home system blocking email?
________________________________
From: Chris Blair [mailto:[email protected]]
Sent: Wednesday, February 11, 2009 12:54 PM
To: MS-Exchange Admin Issues
Subject: Outlook Login problem
Having some problems with an Exchange user. We are running Exchange 2007, with
the all updates. The day started out by this user (our CEO of course) not being
able to login to Outlook at home using Outlook Anywhere. Next we tried OWA,
which gave an error saying it couldn't open the mailbox.
I ended up deleting his AD account, creating a new user with the same name and
then reconnecting the Exchange mailbox to the new account. This then allowed
him to login to OWA, but not Outlook. Outlook continues to prompt for a
username and password. I then type in his AD credentials, and after a second
the login box pops back up.
I have tried different version of Outlook, 2000, XP, 2003, and 2007, all prompt
for a username and password. No matter what I enter it always comes back to a
login prompt.
Thanks!
--
Sherry Abercrombie
"Any sufficiently advanced technology is indistinguishable from magic."
Arthur C. Clarke
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