Yeah, we had kicked that around. The problem is without being able to create the issue and not having it happen to me it is hard to get an end user to pin point and pull the reports from procexp, unless it has a function where it logs the activity and then I could pull those at the end of the day. I am not as familiar with that. Thank you for the suggestion, I'll take a look at using that again if it has a reporting/logging function of some kind.
Mousa Hamad Zetron, Inc. IT Department (425) 820-6363 x624 -----Original Message----- From: RAY ZORZ [mailto:[email protected]] Sent: Thursday, July 02, 2009 1:37 PM To: MS-Exchange Admin Issues Subject: Re: Very Vague Computer Slow Down I think you can use the former Sysinternals program Process Explorer to help figure out what it's really doing. >>> "Mousa Hamad" <[email protected]> 7/2/2009 1:32 PM >>> All - I had mentioned something about it another thread of emails and realized after the fact that I should have given my issue its own string so as to not take away from the original query. I am going to try and my best to fill in as many details as possible about our issue and see if I can get some feed back because I am really spinning my wheels on this problem: Basically at random intervals throughout the day folks will experience a "slow down" or "freeze up" in Outlook 2003 (all machines running XP Pro SP3/Office2003 SP3) and a telnet program that we use. We have several subnets and this is occurring across all of them at random times and to random people. When this behavior occurs svchost.exe will spike on the machines to 99%. It is impossible to recreate this problem and it is NOT happening to everyone. Like most companies there are certain people who are in these programs more than others so they may notice it more, but I am in Outlook all the time and have not had this behavior occur. I have researched and tried to pin point anything locally that might be causing this, I have done rebuilds of machines, tried running Outlook in Safe Mode all to no avail. Does anyone have any ideas or suggestions they are willing to throw my way? Thank you in advance and have a happy holiday weekend!! Mousa Hamad
