Couldn't agree with you more but the developers are unwilling to change to pure ASCII because the change would affect other reports that require UTF-8.
We all agree that this is a ridiculous subject line but the Peoplesoft developers refuse to alter this because "all other email programs are working fine", only Outlook has an issue. Carl Rimmel Senior Engineer, HFHS Messaging Email: [email protected] Desk: 248-853-3620 ---------------------------------------- HFHS Information Technology 2571 Product Drive Rochester Hills, MI 48309 -----Original Message----- From: Ben Scott [mailto:[email protected]] Sent: Tuesday, July 14, 2009 4:54 PM To: MS-Exchange Admin Issues Subject: Re: Changing Subject Line Limits On Tue, Jul 14, 2009 at 4:44 PM, Ben Scott<[email protected]> wrote: > You're assuming octets == glyphs, and > that's very wrong for the encoded subjects the OP is seeing. Of course, I then thought to actually decode the BASE64 we were given. The subject line that made it this far is pure ASCII, and also ridiculously long. If the rest of the subject line is pure ASCII, there's no need for UTF-8 or BASE64. Reconfigure the sending system not to do that, and you'll gain at least BASE64 encoding overhead. The decoded subject line was: PeopleSoft error report: Error: First operand of . is NULL, so cannot access member Len. (180,236) FUNCLIB_EXT_APP.RESUME.FieldFormula Name:set_resume_step PCPC:13552 Statement: Per ME2, that should be in the message body, and a summary, e.g., "PeopleSoft error report", in the subject. -- Ben ============================================================================== CONFIDENTIALITY NOTICE: This email contains information from the sender that may be CONFIDENTIAL, LEGALLY PRIVILEGED, PROPRIETARY or otherwise protected from disclosure. This email is intended for use only by the person or entity to whom it is addressed. If you are not the intended recipient, any use, disclosure, copying, distribution, printing, or any action taken in reliance on the contents of this email, is strictly prohibited. If you received this email in error, please contact the sending party by reply email, delete the email from your computer system and shred any paper copies. Note to Patients: There are a number of risks you should consider before using e-mail to communicate with us. See our Privacy Policy and Henry Ford My Health at www.henryford.com for more detailed information. If you do not believe that our policy gives you the privacy and security protection you need, do not send e-mail or Internet communications to us. ==============================================================================
