Yes sir.

Internal to internal.    Check.
Internal to External.   Check.
External to Internal.   Fail.

From: Carl Houseman [mailto:[email protected]]
Sent: Wednesday, December 09, 2009 5:04 PM
To: MS-Exchange Admin Issues
Subject: RE: User Unkn0wn

So internal to internal mail is working OK for this user?

If you compose a message and type 
[email protected]<mailto:[email protected]> on the To: line 
on a compose, does Check Names resolve it showing his AD descriptive name?

And if so, what does a telnet test (RCPT TO:[email protected]) 
directly to the Exchange SMTP VS tell you?

Carl

________________________________
From: McCready, Rob [mailto:[email protected]]
Sent: Wednesday, December 09, 2009 4:52 PM
To: MS-Exchange Admin Issues
Subject: User Unkn0wn
Well, this is perplexing.

I have a user who's account was setup a couple of weeks ago.  However, he is 
unable to receive external email, even if I successfully send an email from his 
account to an Internet Address, then use the Reply option from the Internet, it 
tells me...

Final-Recipient: RFC822; [email protected]
Action: failed
Status: 5.1.1
Remote-MTA: DNS; mail.domain.com
Diagnostic-Code: SMTP; 550 5.1.1 User unknown
Last-Attempt-Date: Wed, 9 Dec 2009 16:47:02 -0500


I've seen ADAM take up to 24 hours to synchronize, but not a couple of weeks.  
Not sure where to check first.......

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