Hello,
I have a client running Exchange Server 2003 and Outlook 2003 who just
added a new user with a new email account in Exchange. The client computer is
setup to access email via POP3 because this user will be on the road 100% of
the time and the administrator does not want to use RPC Over HTTP because of
previous issues with it and Exchange 2003. Currently this computer is attached
to the corporate network via Ethernet cable while it is being configured and
Outlook is configured to use POP3 only. Because of delivery issues he has
deleted and recreated the user account and is experiencing the following
problem:
Email sent to the recipient from outside of the organization to either
email address works perfectly. Emails can be sent from the recipient to other
Exchange organization recipients without a problem too. Emails sent from a
user who is a member of the organization bounces back with a #5.1.1 error on
the [email protected] address. Email sent to a second email address associated
with the user [email protected] works fine. The preferred email address
format is first initial and last name @domain.com. Because the administrator
created, deleted, and recreated this domain user account and email account I am
wondering this could have created this issue.
The error is listed below:
From: System Administrator
Sent: Thursday, April 22, 2010 9:43 AM
To: Mark Bennett
Subject: Undeliverable: Test
Your message did not reach some or all of the intended recipients.
Subject: Test
Sent: 4/22/2010 9:43 AM
The following recipient(s) cannot be reached:
Matthew Schramm on 4/22/2010 9:43 AM
The e-mail account does not exist at the organization this message
was sent to. Check the e-mail address, or contact the recipient directly to
find out the correct address.
<mail.domain.com #5.1.1>
Any suggestions would be greatly appreciated.
Thank you,
Chris
Chris Knieriem
Potomac Computer Care
920 National Highway
Cumberland, MD 21502
301-777-3914
[email protected]
Contact Potomac Computer Care for a SPAM and MALWARE firewall to protect your
business email from threats.
