Classification: UNCLASSIFIED Caveats: FOUO They have phones in Kentucky? J
From: Bob Fronk [mailto:[email protected]] Sent: Thursday, August 12, 2010 12:18 PM To: MS-Exchange Admin Issues Subject: RE: Email texting to AT&T cell phones There is a widespread ATT outage in the Kentucky area with over 150 sites down. There is also a large Windstream outage in Georgia and Kentucky. I don't know if they are related. However, both are causing me a great deal of headache today. -- BF From: Louis, Joe [mailto:[email protected]] Sent: Thursday, August 12, 2010 12:11 PM To: MS-Exchange Admin Issues Subject: Email texting to AT&T cell phones Anyone having problems sending an email to an AT&T cell phone as an SMS (via email address [email protected])? All of a sudden, our messages are not reaching our cell phones. This just affects our AT&T phones. Some customer service person at AT&T told our people that they are transitioning people away from email messages to cell phones as text. We pay for an SMS package. I'm clueless as to why they would care about the source when we pay for the SMS volume. Anyone else experiencing this? How are you generating SMS messages to non-mobile-email-enable devices? We've always preached that SMS is not a guaranteed service/delivery so time sensitive needs shouldn't be pushed there, but we're going to have to come up with another deployment if AT&T sticks to their guns. -Joe Louis Classification: UNCLASSIFIED Caveats: FOUO
