Did they connect their i* to another iTunes account that wiped their configuration?
From: [email protected] [mailto:[email protected]] On Behalf Of Damien Solodow Sent: 14 February 2011 15:49 To: MS-Exchange Admin Issues Subject: Disappeared Contacts? So over the weekend had a user say all the Contacts "disappeared" from their mailbox. From what I can tell, they all appear to be in the dumpster so a quick "Recover Deleted Items" mostly sorted things out. However, there is some pressure to figure out why/how this happened. We're on Exchange 2003 SP2, and the user relies on Entourage 2008, iPad and iPhone for his email. I've found when it appears to have happened from the Activesync logs on the front end server, but I'm having a bit of trouble deciphering the IIS logs from the back-end. Anyone have pointers on decoding them or determining what's normal in there? I'm seeing frequent Subscribe and periodic Unsubscribe of folders, but not sure if that is indicative of anything. DAMIEN SOLODOW Systems Engineer 317.447.6033 (office) 317.217.6851 (fax) HARRISON COLLEGE 500 North Meridian St Suite 500 Indianapolis, IN 46204-1213 www.harrison.edu<http://www.harrison.edu/> --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected]<mailto:[email protected]> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe exchangelist
