If you find software that does this, you've found SkyNet, and sending an email to the wrong person will be the least of her problems.
On Fri, Mar 11, 2011 at 1:05 PM, Don Andrews <[email protected]>wrote: > GMTA > > > ------------------------------ > > *From:* Matt Moore [mailto:[email protected]] > *Sent:* Friday, March 11, 2011 10:02 AM > > *To:* MS-Exchange Admin Issues > *Subject:* RE: Is there an Outlook tool for this? > > > > I was thinking of responding but then I said to myself, If you can’t say > something nice, don’t say anything…….. Oooops was that my outside voice? > Perhaps a new customer service rep???? > > > > M > > > > > > *From:* Evan Brastow [mailto:[email protected]] > *Sent:* Friday, March 11, 2011 9:30 AM > *To:* MS-Exchange Admin Issues > *Subject:* Is there an Outlook tool for this? > > > > Hi guys, > > > > I have a customer service employee that is having some issues lately. Twice > in the past month, she has accidentally put an address in the To: field of > her emails that shouldn't be there. In other words, she sent an email to > customer A, and accidentally put an address from customer B in there as > well. Customer B received the email meant for customer A and was quite upset > (because their pricing is different - long story.) > > > > Anyway. I looked at MAPILab but didn't see anything for this, but what I'm > hoping for is that there might be an tool that could analyze an email before > sending, and if there are two different domains in the To; or Cc: fields, it > will alert the sender. > > > > Anyone know of anything like that? > > > > Thanks, > > > > Evan > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe exchangelist > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe exchangelist > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe exchangelist > --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe exchangelist
