Sweet, nice to know the alt + <num> kb shortcuts for the Quick access
toolbar! Now how about getting them listed in the tooltip...

~JasonG

> -----Original Message-----
> From: Kurt Buff [mailto:[email protected]]
> Sent: Wednesday, April 06, 2011 12:16
> To: MS-Exchange Admin Issues
> Subject: Re: OT:ish - I'm beginning to *really* hate OL2010
> 
> POLA is about producing the minimum changes necessary in the user
> experience and in program behavior. The complete makeover of the UI
> for Outlook (and Office) is an excellent example of violation of POLA.
> Outlook does not behave as I'd expect, because they've changed the
> user interface dramatically.
> 
>    - Right clicking on an email doesn't produce the menu item
> expected. And, in fact, they've hidden the option away, so that you
> have to work to get at it. As a saving grace, now that it's configured
> I can get at it from the keyboard, using Alt and 3. That's actually
> pretty nice.
> 
>   - Rearranging and lengthening of the keystroke sequences needed to
> perform other tasks is a major change of of the UI as well. I will
> probably eventually get used to it, but it'll take a while.
> 
> Now, I actually do like a lot about the new version. Its
> configurability is pretty darn wonderful - the ability to make those
> addins is great. I'm sure there are lots of other 'under the covers'
> improvements, too.
> 
> To answer your last question: What kind of option is the SMTP header?
> It's not any kind of option, but the ability to view it is a required
> option, and hiding it is a silly move. It's actually much more
> important than any of the other menu options they added in, and I have
> long thought that it would be a really good UI improvement to be able
> to expand/collapse the display header to show or not show the headers.
> Accessible via the keyboard, of course.
> 
> If MSFT can make Outlook so configurable, why not make the context
> menus configurable as well?
> 
> Heck, why didn't they keep the old UI, and advertise a quick menu
> option to switch to the new UI for those who wanted it?
> 
> Kurt
> 
> On Wed, Apr 6, 2011 at 07:01, Joe Pochedley
> <[email protected]> wrote:
> > POLA is about action (reaction to a user action).  It's not about
> content...   Outlook still behaves as I'd expect...  Right clicking on a
> message still produces the same action of opening a context sensitive
menu
> of actions that can be performed on a message...  POLA does not state
that
> the contents of the menu can never change though.....  If we try to say
> that POLA applies to the contents of context sensitive menus, then we
can
> essentially never change the menu or add/remove options from it!
> >
> > If we want to say that contents violate POLA..  I might argue is that
the
> result of clicking "Message Options" violates POLA...  When I choose an
> item that says Message Options, I don’t expect to see SMTP
> headers...  (What kind of "Option" is the SMTP header?)  :)
> >
> > Joe Pochedley
> > Network & Telecommunications Manager
> > Fives North American Combustion, Inc.
> > v: +1 216.206.5505
> > f: +1 216.641.7852
> >
> >
> > -----Original Message-----
> > From: Kurt Buff [mailto:[email protected]]
> > Sent: Wednesday, April 06, 2011 9:06 AM
> > To: MS-Exchange Admin Issues
> > Subject: Re: OT:ish - I'm beginning to *really* hate OL2010
> >
> > Found this yesterday late, after much searching.
> >
> > It's kinda beside the point, though I'm glad to have it.
> >
> > I'll state the main point of my rant again: Massive UI and
functionality
> changes violate POLA, and those responsible should be beaten about the
head
> and shoulders until they learn the lesson or are incapable of doing it
> again, or both.
> >
> > Kurt
> >
> > On Wed, Apr 6, 2011 at 03:45, Joe Pochedley
> <[email protected]> wrote:
> >> For those lamenting the missing “Message Options” from the right
click
> >> menu, try this:
> >>
> >>
> >>
> >> On the Quick Access Toolbar (from Outlook’s main window).. The Quick
> >> Access toolbar is the one normally above the File, Home, View, etc
> >> tabs….  Click the drop down arrow to customize the toolbar…
> >>
> >> Select More Commands
> >>
> >> Choose Commands From > (All Commands)
> >>
> >> Scroll down to find Message Options
> >>
> >> Add Message Options to the toolbar…
> >>
> >> Click OK….
> >>
> >>
> >>
> >> Now you’ve got Message Options directly available from the main
> >> Outlook window…  Highlight your message, click the toolbar button and
> >> enjoy your headers.
> >>
> >>
> >>
> >> HTH
> >>
> >>
> >>
> >>
> >>
> >> Joe Pochedley
> >>
> >> Network & Telecommunications Manager
> >>
> >> Fives North American Combustion, Inc.
> >>
> >>
> >>
> >> From: David Liu [mailto:[email protected]]
> >> Sent: Tuesday, April 05, 2011 11:21 PM
> >>
> >> To: MS-Exchange Admin Issues
> >> Cc: Robert Peterson
> >> Subject: Re: OT:ish - I'm beginning to *really* hate OL2010
> >>
> >>
> >>
> >> are you sure this is not in OL 2k3? In 2k10 I dont see a Messdage
> >> Options option. I had to add the button for Message Headers to
> QuickAccess Toolbar.
> >>
> >> On Tue, Apr 5, 2011 at 7:25 PM, Robert Peterson
> >> <[email protected]>
> >> wrote:
> >>
> >> Right click on the message and select Message Options, the header
info
> >> is then visible without opening the email.
> >>
> >> Of course... it still helps to rant.
> >>
> >> -----Original Message-----
> >> From: Kurt Buff [mailto:[email protected]]
> >>
> >> Sent: Tuesday, April 05, 2011 5:57 PM
> >> To: MS-Exchange Admin Issues
> >>
> >> Subject: OT:ish - I'm beginning to *really* hate OL2010
> >>
> >> Sorry, just had to say this...
> >>
> >> <rant>
> >> Aside from the fact that they changed (lengthened and obfuscated) the
> >> keystrokes that I used since, oh, at least OL97, now I can't find the
> >> headers in an email in my inbox.
> >>
> >> I've got an email that's sitting in my inbox, and I don't want to
open
> >> it, but I want to find the headers.
> >>
> >> I used to be able to open the context menu for the message
> >> (right-mouse click, or use the Windows context key) and select
> >> Options, which revealed, among other things, the headers.
> >>
> >> I'm not finding that anywhere, and googling reveals that either I
have
> >> to open the email, or do this:
> >> http://msdn.microsoft.com/en-us/library/gg622917.aspx
> >>
> >> I think it's long past time we visit the Redmond campus with
> >> pitchforks and torches.
> >>
> >> I have to build a C# addin to get this info now?
> >>
> >> Whiskey Tango Foxtrot, Over?
> >>
> >> Sheesh.
> >> </rant>
> >>
> >> Kurt
> >>
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