We got a new one a few years back, with a new-fangled digital display and all...

When it came time to roll the clocks back (or spring forward I can't remember), 
it took us 10 minutes to figure it out.

Don Guyer
Windows Systems Engineer
Datasafe Platform
Enterprise Technology Group
Fiserv
don.gu...@fiserv.com
Office: 1-800-523-7282 x 1673
Fax: 610-233-0404
www.fiserv.com

-----Original Message-----
From: Kurt Buff [mailto:kurt.b...@gmail.com] 
Sent: Thursday, April 07, 2011 3:56 PM
To: MS-Exchange Admin Issues
Subject: Re: OT:ish - I'm beginning to *really* hate OL2010

LOL!

On Wed, Apr 6, 2011 at 17:12, Michael B. Smith <mich...@smithcons.com> wrote:
> I HATE new ovens.  I can't use them. They are worthless to me. We sent one 
> back (an LG model) because we couldn't figure out the interface.
>
> Regards,
>
> Michael B. Smith
> Consultant and Exchange MVP
> http://TheEssentialExchange.com
>
>
> -----Original Message-----
> From: Kurt Buff [mailto:kurt.b...@gmail.com]
> Sent: Wednesday, April 06, 2011 6:00 PM
> To: MS-Exchange Admin Issues
> Subject: Re: OT:ish - I'm beginning to *really* hate OL2010
>
> The major interface on my refrigerate doesn't normally change between
> models, nor is it so complex as to stymie using it for its intended
> function. Ditto for my car.
>
> If, in order for my car to get better gas mileage, or to be reliable,
> I were to have to push 4 more buttons and adjust 3 more levers, I'd
> surely bitch about that.
>
> Change is not good. It is merely inevitable, but it should not be
> confused with progress, which is not inevitable. For a refresher, I
> refer you to Win NT4 SP2. Or perhaps the acquisition of various
> companies by McAfee and CA. Those were changes, but they were hardly
> progress.
>
> Kurt
>
> On Wed, Apr 6, 2011 at 14:28, Matt Moore <mattmoore...@hotmail.com> wrote:
>> Why on gods green earth would you want to follow such a ridiculous notion?  
>> Why would you want to make something just a little better?  Where I come 
>> from, that's called "sand bagging".  When you go to buy a new car, do you 
>> look for one that's just a little better?  When you buy a new fridge do you 
>> look for one that save just a little more electricity?  Why would you want 
>> that in software?  Where would the world be if the only operating system was 
>> UNIX?  I'd hazard a guess we'd be stuck in the 60's as computers would not 
>> be in use by the general population.  They would be out of reach for all but 
>> a very few.
>>
>> If I may coin a phrase.......  Who moved my cheese!   Change is good embrace 
>> it!
>>
>> M
>>
>> -----Original Message-----
>> From: Kurt Buff [mailto:kurt.b...@gmail.com]
>> Sent: Wednesday, April 06, 2011 9:16 AM
>> To: MS-Exchange Admin Issues
>> Subject: Re: OT:ish - I'm beginning to *really* hate OL2010
>>
>> POLA is about producing the minimum changes necessary in the user experience 
>> and in program behavior. The complete makeover of the UI for Outlook (and 
>> Office) is an excellent example of violation of POLA.
>> Outlook does not behave as I'd expect, because they've changed the user 
>> interface dramatically.
>>
>>   - Right clicking on an email doesn't produce the menu item expected. And, 
>> in fact, they've hidden the option away, so that you have to work to get at 
>> it. As a saving grace, now that it's configured I can get at it from the 
>> keyboard, using Alt and 3. That's actually pretty nice.
>>
>>  - Rearranging and lengthening of the keystroke sequences needed to perform 
>> other tasks is a major change of of the UI as well. I will probably 
>> eventually get used to it, but it'll take a while.
>>
>> Now, I actually do like a lot about the new version. Its configurability is 
>> pretty darn wonderful - the ability to make those addins is great. I'm sure 
>> there are lots of other 'under the covers'
>> improvements, too.
>>
>> To answer your last question: What kind of option is the SMTP header?
>> It's not any kind of option, but the ability to view it is a required 
>> option, and hiding it is a silly move. It's actually much more important 
>> than any of the other menu options they added in, and I have long thought 
>> that it would be a really good UI improvement to be able to expand/collapse 
>> the display header to show or not show the headers.
>> Accessible via the keyboard, of course.
>>
>> If MSFT can make Outlook so configurable, why not make the context menus 
>> configurable as well?
>>
>> Heck, why didn't they keep the old UI, and advertise a quick menu option to 
>> switch to the new UI for those who wanted it?
>>
>> Kurt
>>
>> On Wed, Apr 6, 2011 at 07:01, Joe Pochedley <joe.poched...@fivesgroup.com> 
>> wrote:
>>> POLA is about action (reaction to a user action).  It's not about 
>>> content...   Outlook still behaves as I'd expect...  Right clicking on a 
>>> message still produces the same action of opening a context sensitive menu 
>>> of actions that can be performed on a message...  POLA does not state that 
>>> the contents of the menu can never change though.....  If we try to say 
>>> that POLA applies to the contents of context sensitive menus, then we can 
>>> essentially never change the menu or add/remove options from it!
>>>
>>> If we want to say that contents violate POLA..  I might argue is that
>>> the result of clicking "Message Options" violates POLA...  When I
>>> choose an item that says Message Options, I don’t expect to see SMTP
>>> headers...  (What kind of "Option" is the SMTP header?)  :)
>>>
>>> Joe Pochedley
>>> Network & Telecommunications Manager
>>> Fives North American Combustion, Inc.
>>> v: +1 216.206.5505
>>> f: +1 216.641.7852
>>>
>>>
>>> -----Original Message-----
>>> From: Kurt Buff [mailto:kurt.b...@gmail.com]
>>> Sent: Wednesday, April 06, 2011 9:06 AM
>>> To: MS-Exchange Admin Issues
>>> Subject: Re: OT:ish - I'm beginning to *really* hate OL2010
>>>
>>> Found this yesterday late, after much searching.
>>>
>>> It's kinda beside the point, though I'm glad to have it.
>>>
>>> I'll state the main point of my rant again: Massive UI and functionality 
>>> changes violate POLA, and those responsible should be beaten about the head 
>>> and shoulders until they learn the lesson or are incapable of doing it 
>>> again, or both.
>>>
>>> Kurt
>>>
>>> On Wed, Apr 6, 2011 at 03:45, Joe Pochedley <joe.poched...@fivesgroup.com> 
>>> wrote:
>>>> For those lamenting the missing “Message Options” from the right
>>>> click menu, try this:
>>>>
>>>>
>>>>
>>>> On the Quick Access Toolbar (from Outlook’s main window).. The Quick
>>>> Access toolbar is the one normally above the File, Home, View, etc
>>>> tabs….  Click the drop down arrow to customize the toolbar…
>>>>
>>>> Select More Commands
>>>>
>>>> Choose Commands From > (All Commands)
>>>>
>>>> Scroll down to find Message Options
>>>>
>>>> Add Message Options to the toolbar…
>>>>
>>>> Click OK….
>>>>
>>>>
>>>>
>>>> Now you’ve got Message Options directly available from the main
>>>> Outlook window…  Highlight your message, click the toolbar button and
>>>> enjoy your headers.
>>>>
>>>>
>>>>
>>>> HTH
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Joe Pochedley
>>>>
>>>> Network & Telecommunications Manager
>>>>
>>>> Fives North American Combustion, Inc.
>>>>
>>>>
>>>>
>>>> From: David Liu [mailto:ganymed...@gmail.com]
>>>> Sent: Tuesday, April 05, 2011 11:21 PM
>>>>
>>>> To: MS-Exchange Admin Issues
>>>> Cc: Robert Peterson
>>>> Subject: Re: OT:ish - I'm beginning to *really* hate OL2010
>>>>
>>>>
>>>>
>>>> are you sure this is not in OL 2k3? In 2k10 I dont see a Messdage
>>>> Options option. I had to add the button for Message Headers to QuickAccess 
>>>> Toolbar.
>>>>
>>>> On Tue, Apr 5, 2011 at 7:25 PM, Robert Peterson
>>>> <robert.peter...@prin.edu>
>>>> wrote:
>>>>
>>>> Right click on the message and select Message Options, the header
>>>> info is then visible without opening the email.
>>>>
>>>> Of course... it still helps to rant.
>>>>
>>>> -----Original Message-----
>>>> From: Kurt Buff [mailto:kurt.b...@gmail.com]
>>>>
>>>> Sent: Tuesday, April 05, 2011 5:57 PM
>>>> To: MS-Exchange Admin Issues
>>>>
>>>> Subject: OT:ish - I'm beginning to *really* hate OL2010
>>>>
>>>> Sorry, just had to say this...
>>>>
>>>> <rant>
>>>> Aside from the fact that they changed (lengthened and obfuscated) the
>>>> keystrokes that I used since, oh, at least OL97, now I can't find the
>>>> headers in an email in my inbox.
>>>>
>>>> I've got an email that's sitting in my inbox, and I don't want to
>>>> open it, but I want to find the headers.
>>>>
>>>> I used to be able to open the context menu for the message
>>>> (right-mouse click, or use the Windows context key) and select
>>>> Options, which revealed, among other things, the headers.
>>>>
>>>> I'm not finding that anywhere, and googling reveals that either I
>>>> have to open the email, or do this:
>>>> http://msdn.microsoft.com/en-us/library/gg622917.aspx
>>>>
>>>> I think it's long past time we visit the Redmond campus with
>>>> pitchforks and torches.
>>>>
>>>> I have to build a C# addin to get this info now?
>>>>
>>>> Whiskey Tango Foxtrot, Over?
>>>>
>>>> Sheesh.
>>>> </rant>
>>>>
>>>> Kurt
>>>>
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