Do you get more detail if you run get-messagetrackinglog on that messageid?

From: Al Rose [mailto:[email protected]]
Sent: Monday, April 18, 2011 9:35 AM
To: MS-Exchange Admin Issues
Subject: Email lost in translation

Hi all,

I am troubleshooting a case where an email has been sent to multpile 
recipients, most of them have succesfully received it but a particular user 
complained he has not.

I went to the tracking center and did a search on that email, the weird thing 
is that i see that the email has been delivered to all recipients except this 
particular one.

The original message (looking from Outlook) shows the users in the Cc field and 
the tracking logs shows that the recipient was indeed cc'd but looking at the 
message history i see that the email has not being delivered to that user (The 
user is local to our Exchange ORG, i dont see any messages of type SMTP: 
Message Delivered Locally to....)and that no NDR was generated.


Any clue?...

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