Twice now over the past week or two, I've had a problem with server-side rules failing to run on our Exchange 2007 server. I have no clue how to troubleshoot.
We use Google Postini for e-mail archiving. This uses journaling, so every message to/from our organization is sent to a journaling mailbox. There's a server-side rule on the mailbox to forward all inbound messages to Postini and them delete them. Pretty straightforward. Then two weeks or so ago, the rule just stopped processing. Messages piled up in the inbox by the thousands. The fix was easy enough-I logged into OWA, deleted the rule, and recreated it. Poof-it started working again. I was confused about why it happened, but didn't give it much more thought. Then yesterday, the rule stopped working again. Again, messages piled up in the inbox. Again, deleting and recreating the rule fixed the problem. But obviously something is going on behind the scenes that causes this to keep happening. Instead of treating the symptoms, I'd like to treat the root of the problem. I'm not sure how, though. Can any of you Exchange experts point me in the right direction? John Hornbuckle MIS Department Taylor County School District www.taylor.k12.fl.us --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe exchangelist
