We have seen other calendar sync issues with iOS 5.0.1 and Exchange 2010. One 
of the more problematic issues is that seemingly random appointments will 
show-up in Outlook and OWA, but not the iOS device. The inverse is true as 
well, certain appointments will show-up in the iOS device, but not Outlook or 
OWA.

I know other institutions have seen this issue as well, but I have yet to see 
anyone determine a clear pattern, much less the underlying cause. The only real 
clue that I have is that it seems to happen almost exclusively with mailboxes 
who have calendar delegates, though the problematic appointments are not always 
created by a delegate. To our knowledge, users did not experience this issue 
with iOS 5.0.0.


Jameson


From: [email protected] 
[mailto:[email protected]] On Behalf Of Jeff Poling
Sent: Wednesday, December 14, 2011 9:12 AM
To: [email protected]
Cc: MS-Exchange Admin Issues ([email protected])
Subject: [windows-hied]: Exchange, iPhone, and Disappearing appointments

Yesterday, a user encountered an issue with his Exchange mailbox.  Here is the 
scenario:


*         User connects iPhone to his PC via USB.

*         User uses iTunes to upgrade the iOS on his phone

*         After the upgrade, all calendar entries in his Exchange mailbox are 
removed (can't see them on phone or in Outlook)

Past the above, I don't know what else the user did, what he clicked, what 
options he chose.  Google doesn't seem to reveal anything about this particular 
issue (though there are many other sync issues related to iPhone, it would 
seem).

We are running Exchange 2007.

Has anyone seen this before?

Thanks,

Jeff


Jeffrey Poling
System Administrator | Information Systems
Moody Bible Institute
820 N. LaSalle Blvd., Chicago, IL 60610
312-329-8968
www.moodyministries.net<http://www.moodyministries.net>
>From the Word. To Life.


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