Update: The user I'm working with says he did a diagnostic on his handheld, and that it passed on the BB registration, is connected to the network, and that the BB Pin-Pin passed, but that it failed to contact the server.
He's pulled the battery, and will put it back in after 1/2 hour. Also, I stopped all of the BB services on that box for 1/2 hour, then restarted, with no joy. Kurt On Thu, Jan 26, 2012 at 13:21, Kurt Buff <[email protected]> wrote: > All, > > Our UK office has an older BPS installation (4.1.4.3) with 6 users, and on > Tuesday at 14:00 local time it just stopped working - BB users can't send or > receive mail with their devices. > > The BB services are running on our file server, with the database running on > a WinXP machine - SQL Express. > > The management interface states that it has an SRP connection. > > I'm seeing many of the following entries in the MAGT log: > > [30105] (01/26 20:13:52.069):{0xF1C} {[email protected]} Message returned as > FAILED - could not be delivered to device, Tag=305162, EntryId=8838 > > I've run the server configuration app, and it all checks out - I get the > expected responses from the tests I can run, but nothing is going through. > > I've done a couple of hours of interweb searching, with no joy. > > Anyone have a bone to throw me? > > Kurt > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe exchangelist
