Hi Phil,
This wouldn't happen to be a split DNS issue by any chance?
Kind Regards
Kieran
 ------------------------------
From: phil levine <[email protected]>
Sent: 14/05/2013 00:49
To: MS-Exchange Admin Issues <[email protected]>
Subject: ActiveSync connection issue

I am working with a company that has about 1500 activesync devices. We are
running into an issue in the actual headquarters where users in the office
are having difficulty accessing their mail through the wireless WAN
connection. They occasionally receive an unable to connect error on their
device. Looking at the CAS servers there are no 3007 or 3014 errors saying
that the servers are dropping connections.

Is there anything in particular I should be checking? Estimates are that
about 1000 of the devices are trying to connect through this connection.
Users do not receive this error when they are at home or anywhere else
using the wireless connection.

Thanks

Phil

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