https://bugs.exim.org/show_bug.cgi?id=1788
--- Comment #7 from Alex Presland <[email protected]> --- While waiting to have absolute confirmation from "[email protected]" that an email didn't arrive, some more emails have gone missing. One of these was for "[email protected]" and I've received confirmation that the email did NOT arrive. The anonymised logs for this individual email are: 2016-02-08 08:21:47 1aSh4t-0003V1-QJ SA: Debug: SAEximRunCond expand returned: 'true' 2016-02-08 08:21:47 1aSh4t-0003V1-QJ SA: Debug: check succeeded, running spamc 2016-02-08 08:21:48 1aSh4t-0003V1-QJ SA: Action: scanned but message isn't spam: score=-5.3 required=5.0 (scanned in 1/1 secs | Message-Id: ca+zcjfrnwhkomq2iaaiyxx9m9ygxdzgq8k54yihbe41e2+j...@mail.gmail.com). From <[email protected]> (host=localhost [127.0.0.1]) for [SNIP], [email protected], [SNIP] 2016-02-08 08:21:48 1aSh4t-0003V1-QJ <= [email protected] H=localhost (bear.myhostdomain.net) [127.0.0.1] P=esmtp S=9039 id=ca+zcjfrnwhkomq2iaaiyxx9m9ygxdzgq8k54yihbe41e2+j...@mail.gmail.com 2016-02-08 08:21:48 1aSh4t-0003V1-QJ => [SNIP] 2016-02-08 08:21:48 1aSh4t-0003V1-QJ == [email protected] <[email protected]> R=dnslookup T=remote_smtp defer (-53): retry time not reached for any host 2016-02-08 08:21:48 1aSh4t-0003V1-QJ => [SNIP] 2016-02-08 08:47:13 1aSh4t-0003V1-QJ Completed This time the email went missing while the queue was being run. The anonymised logs for this are: 2016-02-08 08:47:08 Start queue run: pid=17360 2016-02-08 08:47:11 1aSh1I-0003Jj-L9 => [email protected] R=dnslookup T=remote_smtp H=mx-ironport.core.plus.net [212.159.9.200] C="250 Fkn91s0020Nc4R901knBdn mail accepted for delivery" 2016-02-08 08:47:11 1aSh4t-0003V1-HY => [email protected] R=dnslookup T=remote_smtp H=mx-ironport.core.plus.net [212.159.9.200]* C="250 Fkn91s0020Nc4R901knBdp mail accepted for delivery" 2016-02-08 08:47:11 1aSh1I-0003Jj-L9 Spool file is locked (another process is handling this message) 2016-02-08 08:47:13 1aSh1I-0003Jj-L9 => [email protected] R=dnslookup T=remote_smtp H=mx.avasin.plus.net [212.159.8.200] C="250 Fkn91s0010Nc4R901knBat mail accepted for delivery" 2016-02-08 08:47:13 1aSh1I-0003Jj-L9 Completed 2016-02-08 08:47:13 1aSh4t-0003V1-QJ Completed 2016-02-08 08:47:15 1aSh4t-0003V1-HY => [email protected] R=dnslookup T=remote_smtp H=mx.avasin.plus.net [212.159.9.200] C="250 FknD1s0020Nc4R901knFe4 mail accepted for delivery" 2016-02-08 08:47:15 1aSh4t-0003V1-HY Completed 2016-02-08 08:47:16 End queue run: pid=17360 The message queueing started with 1aSh1I-0003Jj-L9 at 08:18:09 this morning, due to a 421 response from the destination MX. 2016-02-08 08:18:09 1aSh1I-0003Jj-L9 == [email protected] R=dnslookup T=remote_smtp defer (0): SMTP error from remote mail server after initial connection: host mx-ironport.core.plus.net [212.159.9.200]: 421 avasin10.plus.net Plusnet Cloudmark Gateway Too many connections from same IP 2016-02-08 08:18:09 1aSh1I-0003Jj-L9 == [email protected] R=dnslookup T=remote_smtp defer (0): SMTP error from remote mail server after initial connection: host mx.avasin.plus.net [212.159.9.200]: 421 avasin10.plus.net Plusnet Cloudmark Gateway Too many connections from same IP 2016-02-08 08:21:47 1aSh4t-0003V1-HY == [email protected] R=dnslookup T=remote_smtp defer (-53): retry time not reached for any host 2016-02-08 08:21:47 1aSh4t-0003V1-HY == [email protected] R=dnslookup T=remote_smtp defer (-53): retry time not reached for any host 2016-02-08 08:21:48 1aSh4t-0003V1-QJ == [email protected] <[email protected]> R=dnslookup T=remote_smtp defer (-53): retry time not reached for any host Please let me know if there's anything else that you'd like me to provide (logs, configuration, etc.). Otherwise, I'll start working on getting you that tcpdump between the server and mx.avasin.plus.net (212.159.9.200 / 212.159.8.200). -- You are receiving this mail because: You are on the CC list for the bug. -- ## List details at https://lists.exim.org/mailman/listinfo/exim-dev Exim details at http://www.exim.org/ ##
