Unfortunately they have all been cleared out, the oldest at the moment is 2 days. Typical users!!!!

I'll send you the requested output during next week when we should have some that are more than 4 days old, if that's ok.






Philip Hazel wrote:
On Wed, 22 Jun 2005, Steve Sargent wrote:


The exim running on our imap server has this retry rule:-


imap.qmul.ac.uk        *           F,1h,5m; F,2h,15m; G,16h,2h,1.5; F,4d,8h

*                      *           F,2h,15m; G,16h,1h,1.5; F,4d,8h


Messages addressed to [EMAIL PROTECTED] get stuck in the queue because
the user is over quota, and remain in the queue for 10 days even though the
retry rule says 4 days. Does anyone know why?


1. What does
  exim -brw [EMAIL PROTECTED]
say?

2. What does

  exinext [EMAIL PROTECTED]
say?

3. What is the debug output from

  exim -d -M <an id for a stuck message>
? One possible scenario is that messages pile up for this user; she clears out her mailbox and one message is delivered, filling it up again. This sequence continues. The point is that once one message is successfully delivered, the retry clock for the address will be reset.

HOWEVER: There is a rule that no message should stay on the queue for longer than the longest retry time for any of its addresses. So what I wrote above should be superseded by that rule. The debug output might give a clue as to what is happening.


--
Steve Sargent, Vox +44 020 7882 3220, Fax +44 020 8980 2001
QMUL Computing Services,  Mile End Road,  London E1 4NS, UK
Email   : [EMAIL PROTECTED]
WWW page: http://www.qmul.ac.uk/~cgaa160/index.html

                                PIPER       _|_
                                PA28R  ____/___\___
                                ___________[=o=]___________
                                ARROW    e/  o  \e

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