--On 5 August 2005 14:57:24 +0200 Jakob Hirsch <[EMAIL PROTECTED]> wrote:
Ian Eiloart wrote:
Really, so if my wife gives me emotional support when I get sacked, she
should expect payment? When a building is supported by its foundations,
some kind of financial transaction between the two is to be expected?
This discussion is becoming pedantic and became off-topic long ago,
anyway.
Nevertheless: Support in general is not necessarily something you have
to pay for. But the things people say or write also has to be seen in
context. This is not a self-help group to give people emotional support,
and the only things we build here are mail systems.
Technical support is almost always something that implies a
vendor-client relationship and therefore flow of (real or virtual) money
is involved.
Well, you see I think you're wrong. Of course, you're right if you define
technical support as something that you pay for. However, if you define it
as "help with a technical process", then there are lots of ways that people
give and receive that for free. This list included.
Somebody talking about a "support process" clearly refers
to such a relationship.
But the reference to this as a support list clearly did NOT suggest that
there was payment involved. Or do you think that someone has been conned
into paying for membership of this list. I don't think so.
People help here each other out of fun,
interest, personal satisfaction or whatever, but surely not for getting
money. That's why people are sensitive about the bad s-word.
I think they're sensitive about it because they forget that 'support' means
more than one thing.
People come
here legitimately to discuss and of course to get help (which often
comes after some discussion). Of course some people come to get
"support", but they don't get many friends here... no big surprise.
I'm only astonished with how much self-esteem some people have - they
even believe that the thread they started belongs to them and nobody is
allowed to push the discussion(!) into another direction.
--
Ian Eiloart
Servers Team
Sussex University ITS
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