Quoting Beginner:

> I have been trying to get the out-of-office message for joe. When I 
> email [EMAIL PROTECTED] the .forward file works. If I email 
> [EMAIL PROTECTED] it doesn't.
...
>   if personal then

http://exim.org/exim-html-4.66/doc/html/filter.html#SECTpersonal says:
"The personal condition checks that the message is not a bounce message
and that the current user’s email address appears in the To: header."

The solution for this is in 3.28.

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