[ I stripped the CC to the unknown person ]

On 2009-03-10 at 10:46 -0700, Doug Jolley wrote:
> When using the vacation facility of an Exim Filter, the envelope
> address of a vacation response is the null user.  This is a documented
> feature intended to help prevent runaway message sequences.  I am
> noticing that more and more SMTP hosts are testing incoming mail with
> an envelope address of the null user to determine if they are bounces
> and quarantining any such messages that are not bounces.  Presumably
> this is an anti-spam effort.  Obviously, this creates a problem for
> incoming vacation messages.  I'm just wondering whose problem this is.
>  Is this an Exim problem; or, are the receiving SMTP servers
> misbehaving by quarantining these incoming messages?

The whole point of a vacation message is that it's a friendly message
for humans and should not be in a structured report format.

The remote side is being overly restrictive in what they define as a
valid auto-reply; "Auto-Submitted: auto-replied" in the vacation
response (added automatically by Exim) *should* be enough.

But fighting this will be a losing battle.

If you're feeling pugnacious, then:
RFC 3834 Recommendations for Automatic Responses to Electronic Mail.
RFC 5230 Sieve Email Filtering: Vacation Extension

Even if you're not using Sieve, its recommendations on how
user-controlled vacation responses should be constructed still carry
weight.

-Phil

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