On 25/08/2011 05:30, Phil Pennock wrote:
On 2011-08-24 at 16:44 +0100, Colin wrote:
2011-08-22 13:18:16 1QvTSJ-0000hJ-Rx ** [email protected]
<[email protected]>  R=static_route T=remote_smtp_smart: all hosts have
been failing for a long time and were last tried after this message arrived
Are you sure that it's the sender address there, and not the recipient
address?  I think you might have anonymised incorrectly.

Have you tried using exinext?
   50.10 Finding individual retry times (exinext)
   spec.txt or
   
http://www.exim.org/exim-html-current/doc/html/spec_html/ch50.html#SECTfinindret

-Phil
You are correct, the line indicates the recipient not the sender - Sorry.

exinext unfortunately isn't much use. The issue is not a persistent issue and thus by the time I get to the server to run it there is no useful output. This morning it simply tells me no remote hosts/retry data found because they haven't received any email yet. I think it is important to make clear that these messages do not sit on the queue for any length of time and no other messages to these recipients are sitting in the queue - they are all being delivered when they are received.

Other messages to invalid or down hosts do queue without issue.

The full exim log from the instance above is as follows (note that this one is a forward but the other two similar failures were not):

2011-08-22 13:18:16 1QvTSJ-0000hJ-Rx <= [email protected] H=localhost (mailserver.hostname) [1.1.1.1] P=esmtpa A=dovecot_login:[email protected] S=13341 id=xxxxx T="FW: Ladies Day" 2011-08-22 13:18:16 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1QvTSJ-0000hJ-Rx 2011-08-22 13:18:16 1QvTSJ-0000hJ-Rx ** [email protected] <[email protected]> R=static_route T=remote_smtp_smart: all hosts have been failing for a long time and were last tried after this message arrived 2011-08-22 13:18:16 1QvTSJ-0000hJ-Rx ** [email protected] <[email protected]> R=static_route T=remote_smtp_smart: all hosts have been failing for a long time and were last tried after this message arrived 2011-08-22 13:18:16 cwd=/var/spool/exim 7 args: /usr/sbin/exim -t -oem -oi -f <> -E1QvTSJ-0000hJ-Rx 2011-08-22 13:18:16 1QvTSK-0000i4-Eh <= <> R=1QvTSJ-0000hJ-Rx U=mailnull P=local S=14484 T="Mail delivery failed: returning message to sender"
2011-08-22 13:18:16 1QvTSJ-0000hJ-Rx Completed


[email protected] successfully received mail at 13:09:02 and 13:41:18
[email protected] successfully received mail at 13:01:10 and 14:17:03

Whilst I have been typing this message, another failure has just occurred - unfortunately a successfully message went through to both recipients within 3 minutes before I was able to run exinext so it still says no remote hosts/retry data found. Interestingly, this particular message had a third recipient, a hotmail address and the message was successfully delivered to the Hotmail address.

2011-08-25 09:17:51 1QwV8I-0002iw-Il <= [email protected] H=localhost (mailserver.hostname) [1.1.1.1] P=esmtpa A=dovecot_login:[email protected] S=19192 id=xxxxx T="RE: Customer Name Invoice Ladies Day" 2011-08-25 09:17:51 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1QwV8I-0002iw-Il 2011-08-25 09:17:51 1QwV8I-0002iw-Il ** [email protected] <[email protected]> R=static_route T=remote_smtp_smart: all hosts have been failing for a long time and were last tried after this message arrived 2011-08-25 09:17:51 1QwV8I-0002iw-Il ** [email protected] <[email protected]> R=static_route T=remote_smtp_smart: all hosts have been failing for a long time and were last tried after this message arrived 2011-08-25 09:17:52 1QwV8I-0002iw-Il => [email protected] R=lookuphost T=remote_smtp H=mx1.hotmail.com [65.54.188.110] 2011-08-25 09:17:52 cwd=/var/spool/exim 7 args: /usr/sbin/exim -t -oem -oi -f <> -E1QwV8I-0002iw-Il 2011-08-25 09:17:53 1QwV8K-0002ja-Vh <= <> R=1QwV8I-0002iw-Il U=mailnull P=local S=20335 T="Mail delivery failed: returning message to sender"
2011-08-25 09:17:53 1QwV8I-0002iw-Il Completed



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