One particular remote mail server seems to be having problems delivering mail to one of my local servers running Exim. The server reports that it's running "EdgeWave mag2700" if this matters.
I have in my Exim config: smtp_receive_timeout = 120s log_selector = +subject +arguments +received_recipients Here is a log snippet, redacted: 2012-02-17 14:22:52 H=sbox.example.net [1.2.3.4] Warning: Sender rate 1.3 / 1h 2012-02-17 14:22:53 1RyUKT-0003th-B6 <= [email protected] H= sbox.example.net [ 1.2.3.4 ] P=esmtp S=43627 [email protected] T="test 1A" for [email protected] 2012-02-17 14:24:53 SMTP command timeout on connection from sbox.example.net [ 1.2.3.4 ] 2012-02-17 14:24:53 H=sbox.example.net [ 1.2.3.4 ] Warning: "Connection Ratelimit - sbox.example.net [ 1.2.3.4 ] because of notquit: command-timeout (1.3/1h max:1.2)" Note, that even though it says "connection ratelimit" I have this server set to disregard ratelimits, for troubleshooting purposes, so we are continuing to accept connections from them, with no rate limit. You can see that the remote server connects, provides the email headers, then seems to do nothing for 120 seconds, at which time we disconnect them. What are my options for troubleshooting? Of course the remote mail server admin feels that it's OUR problem. It's hard to refute that, when I have 2977 other timeout messages in my log (this 1.2.3.4 server accounts for 146 of them). Of course, probably a lot of those are spammers. - Scott -- ## List details at https://lists.exim.org/mailman/listinfo/exim-users ## Exim details at http://www.exim.org/ ## Please use the Wiki with this list - http://wiki.exim.org/
