On Sun, Nov 03, 2013 at 04:31:22PM +0100, SW & Work SaS wrote:
> Unfortunately up to now we've not yet found the source of the problem
> (most probably the interaction between components).
> 
> We did direct tests during time,
> - customer pc gives error
> - other pc at customer site, ok
> - other pc at our location, ok
> - customer pc, on another server, with same account, ok
> 
> Problems happened only a very few times and up to now we dealed with it by
> moving customers to another server.

 Run Exim daemon with "-d+auth", look for the differences bitween normal
 and error cases. Run some traffic sniffer like tcpdump to analyze contents
 of network connection. Try to reproduce problem by hands, with "exim -bh".

 There is nothing to discuss until you collect relevant diagnostic data.
-- 
 Eugene Berdnikov

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