I know I'm connecting to  port 587 since I specified it explicitly.  But I 
don't understand the relevance to my problem.

Are you saying that when exim communicates with 587 it expects to negotiate TLS 
immediately?
>From experiments with telnet it seems clear the server does a regular greeting 
>and then expects EHLO and STARTTLS.  This seems consistent with the relevant 
>RFC (6409 seems the most current).

Or perhaps you are saying that my use of 587 was only partly effective?

Ross
________________________________________
From: Exim-users <[email protected]> on behalf 
of Lena--- via Exim-users <[email protected]>
Sent: Saturday, April 29, 2017 4:32 AM
To: [email protected]
Subject: Re: [exim] TLS error on connection to smtp.office365.com 
(gnutls_handshake): An unexpected TLS packet was received.

> The exim debug logs sort of look as if it is expecting to negotiate TLS
> immediately on connection, rather than after the initial EHLO

Yes. Look where the 465 came from:

> Transport port=465 replaced by host-specific port=587

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