Hi All, While troubleshooting some user complaints about email queue times, I discovered some cases where emails are logged as having longer queue times than they actually do. Here's an example from yesterday (sender and recipient email addresses redacted):
2020-10-26 15:29:00 1kX89c-0003J8-W6 <= [email protected] H=(OCS-LOANER-03) [10.38.130.32] P=smtp S=5024045 2020-10-26 15:29:05 1kX89c-0003J8-W6 => [email protected] R=noauthsmarthost T=remote_smtp H=smtp-relay.gmail.com [108.177.122.28] X=TLS1.2:ECDHE-ECDSA-AES128-GCM-SHA256:128 CV=yes K C="250 2.0.0 OK 190sm1514290ooj.5 - gsmtp" 2020-10-26 15:29:05 1kX89c-0003J8-W6 -> [email protected] R=noauthsmarthost T=remote_smtp H=smtp-relay.gmail.com [108.177.122.28] X=TLS1.2:ECDHE-ECDSA-AES128-GCM-SHA256:128 CV=yes K C="250 2.0.0 OK 190sm1514290ooj.5 - gsmtp" 2020-10-26 15:29:05 1kX89c-0003J8-W6 Completed QT=1m24s The QT log entry shows the total queue time to be 1m24s, but the timestamps show 5 seconds start to finish. Am I misreading this somehow? The message ID doesn't show up anywhere else in the log, My log_selector configuration looks like this: +queue_time_overall +smtp_incomplete_transaction Output from 'exim -bV' for version information: Exim version 4.94 #2 built 01-Jun-2020 19:51:21 Copyright (c) University of Cambridge, 1995 - 2018 (c) The Exim Maintainers and contributors in ACKNOWLEDGMENTS file, 2007 - 2018 Berkeley DB: Berkeley DB 5.3.21: (May 11, 2012) Support for: crypteq iconv() IPv6 PAM Perl Expand_dlfunc OpenSSL Content_Scanning DANE DKIM DNSSEC Event OCSP PIPE_CONNECT PRDR PROXY SOCKS SPF DMARC TCP_Fast_Open Lookups (built-in): lsearch wildlsearch nwildlsearch iplsearch cdb dbm dbmjz dbmnz dnsdb dsearch ldap ldapdn ldapm nis nis0 nisplus passwd sqlite Authenticators: cram_md5 cyrus_sasl dovecot gsasl plaintext spa tls Routers: accept dnslookup ipliteral manualroute queryprogram redirect Transports: appendfile/maildir/mailstore/mbx autoreply lmtp pipe smtp Malware: f-protd f-prot6d drweb fsecure sophie clamd avast sock cmdline Fixed never_users: 0 Configure owner: 0:0 Size of off_t: 8 Configuration file is /etc/exim/exim.conf Thanks for your help, Matt Rubright UNC-Charlotte -- ## List details at https://lists.exim.org/mailman/listinfo/exim-users ## Exim details at http://www.exim.org/ ## Please use the Wiki with this list - http://wiki.exim.org/
