Hi,
thanks for your input on the following problem. 

I have a Sharp PC 9040 laptop, 24 Megs Ram, 1Gig harddrive.
Modem is a US Robotics XJ1288 - it is not a Windmodem - .

Monday, I installed Mandrake 6.1 on it with, at first, very few
problems. I was able to connect to my ISP using kppp in only two
attempts and after setting the nameservers right I was able to surf the
net.

Tuesday I decided to reinstall KDE to fix the nasty pixmap problem and
the various related crashes. I then delete all kinds of packaged that I
didnt really need using kpackage and making sure not to break anything. 

Wednesday I decided to fix the sound by running sndconfig with no
results. It claims that the device /dev/dsp is busy for sb.o. I cant
reproduce the exact message right now. Well I then decided to give
linuxconf a spin and try to get my ppp connection going and resolve all
kinds of other little issues with the system. 

Since then I wasnt able to reconnect to my ISP again. 
kppp insists on: Modem does not respond. Trying to initialize or reset
the modem in kppp is of no success. linuxconf does find the modem -
sometimes - and after a 30-45 second delay. 

/var/log/messages says something about:

chat: alarm
chat: FAILED

which, I guess, means that it at least tried. 

Then I tried minicom and I am able to get a connection to the ISP in
minicom but it is really sluggish and somehow seems totally out of sync.

I have varied each and every parameter (Hardware flow control, 8N1,
baudrates etc.) I can not find any deterministic behaviour. 

And now comes the strangest behaviour I 've ever seen, 
when I hold down the control key kppp is able to recognize the modem but
then hangs on the initialization. 

What on earth is going on here ? 
Do I really have to find the modem handbook to do a factory reset ?

Any ideas are highly appreciated. 

Lost in cyberspace
Roland

PS: I have disabled sound and removed all the modules in order to avoid
a possible IRQ conflict, there is nothing unusual in /proc/interrupts.

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